Sales Representative

Job Description

L-Soft is a pioneer in asynchronous digital communications, connecting organizations, groups, and individuals with shared interests across the globe. Join our international company and play a pivotal role in shaping the future of email communications. We’re seeking an organized, helpful, and ambitious Sales Representative to manage existing customer relationships, renew maintenance and support agreements, handle sales administration, and drive customer satisfaction and growth through digital interactions.

The following includes essential duties and responsibilities.

• Proactively engage with existing customers throughout the sales cycle via various channels (email, calls, online meetings).
• Maintain a schedule of customer renewals and establish proactive contacts for upselling add-on products and services that benefit customers.
• Develop and maintain strong relationships with purchasing contacts by updating them on the latest services, tech tips, and other email resources.

• Keep support and maintenance services up to date and renewed for customers.
• Quote prices and handle all required sales administration for orders obtained.
• Follow up and promptly close customer renewals and other purchases.
• Contact customers without support and maintenance to bring them up to date with their licensed products.

• Enter client data and other sales-related information into company databases (Oracle), ensuring data accuracy and contact updates.
• Coordinate with the Sales and Support team to ensure an overall positive customer experience.

• Report monthly on goal achievements related to proactive customer contacts for add-on products.

• Contact customers via email or phone to collect past-due accounts; elevate when necessary.

Other duties may be assigned.

This role offers an exciting opportunity to contribute to our customers' success with the LISTSERV® communication platform. As a Sales Representative, you'll focus on customer satisfaction, retention, and growth. If you excel in customer management, organization, attention to detail, and communication, and thrive in an ever-evolving email technology landscape, we encourage you to apply and join our international team.

• More than 1 year of sales experience, preferably in the IT services industry
• Strong prospecting, discovery, and presentation skills
• Fluency in English with strong verbal and written communication skills
• Solutions‑oriented mindset with a focus on delivering exceptional customer experiences
• Collaborative team player with a track record of achieving sales targets
• Tech‑savvy with a passion for innovative technology solutions
• Self‑reliant, adaptable, and decisive with the ability to thrive in a dynamic environment
• Ability to articulate technical and business value propositions effectively via phone and email

• Driven; able to set and meet goals; organized; “can do” attitude; self‑starter, able to manage multiple priorities simultaneously.

L-Soft is not like most companies. Employees are given an office, no cubes! We prioritize a good work‑life balance. Most importantly, our employees are given independence to work creatively. Working for a small company means you will work collaboratively with multiple departments and get to learn all of the ins and outs of the industry.

• Health, life, LTD, vision, and dental insurance at an affordable monthly rate
• Roth or traditional 401(k) with employer matching
• Salary: $35,000 - $60,000 yearly
• Metro Smart Benefits program option
• Free high‑standard on‑premise gym.
• Free parking

To apply, submit your cover letter and resume to  or apply through Zip Recruiter. To find out more about our company, visit our website at