Sales Associate - Uniforms; Part Time

Job Description – SALES ASSOCIATE – UNIFORMS (PART TIME) )

United States – Maryland – Bethesda

Pay Range: 17.65

As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful and professional.

Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Customer Service

• Proactively engage and make a connection with customers.
• Ask questions and listen to customer needs.
• Direct customers to merchandise by informing them about upcoming events, promotions, mobile offers, STAR card.
• Cooperate and build positive inclusive and respectful relationships, take accountability for your own actions and outcomes.

Organization

• Maintain store appearance.

Sales

• Cross‑sell products and know layout of the store.
• Make suggestions to customers on latest trends and current promotions based on individual customer needs.
• Upsell products.
• Learn product features, keep up with latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Use a Point‑of‑Sale system to handle cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customers.
• Complete various forms of paperwork reports and reconciliation.

Inventory

• Be the keeper of merchandise, complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.

Dependability

• Adhere to assigned work schedule. Provide accurate and complete follow‑through on work assignments.
• Other duties as assigned.

• Product Knowledge – Basic knowledge of products merchandise.
• Experience – Retail experience preferred but not required.
• Communication Skills – Strong interpersonal and communication skills. Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals. Effectively communicate with customers, peers and management. Communicate on the telephone with proper etiquette.
• Mathematical Skills – Basic math functions such as addition, subtraction, multiplication and division.
• Reasoning Ability – Ability to multi‑task while being attentive to customers and remaining flexible to the needs of the business. Work as part of a team and take initiative independently of direct supervision.
• Physical Demands / Work Environment – Constantly moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

Enthusiastic, friendly and energetic with a desire to provide outstanding service.

Available to work a variety of hours which may include early mornings, evenings, weekends and holidays.

No experience required. High school graduate or equivalent preferred.

While some may serve overseas for our country, we hold down the fort – we serve the men and women who wear the flag – America’s strength, America’s heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do.

• An unforgettable, dynamic, and competitive work environment.

• Competitive federal salary beginning at the Non‑Appropriated Fund NF‑01 level plus depending on experience.

• Benefits begin on DAY ONE.

• Accrual of paid time off at DAY ONE.

• Continuity programs for military spouses.

• Public student loan forgiveness eligible after qualifying years of service.

• Tax‑free shopping worldwide at any Navy Exchange location.

Because here at the Navy Exchange Service Command, there’s no such thing as tomorrow – there’s only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission driven life. Mission: YOU.