Assistant Community Manager; HUD​/LIHTCH Lakeview s

Assistant Community Manager (HUD/LIHTCH experience)- Lakeview Apartments

Job Title: Assistant Community Manager
Supervisor: Community Manager
FLSA Status: Non-exempt (Hourly)
Job Summary: Responsible for ensuring the efficient operation of the community under the direction of the Community Manager. Able to assume responsibility for the community in the Community Manager’s absence.

• Efficient and timely reporting, maintenance and submission of all administrative forms, files, and reports. Post rent to MRI and perform bookkeeping functions as necessary.
• Assist the Community Manager in orientation, training, and scheduling of all leasing and office personnel.
• Inspect model, office, and vacant units to ensure marketability; keep on‑site office organized and files maintained; inspect all make‑readies.
• Maintain awareness of the community’s curb appeal.
• Shop competition regularly and understand their pricing, policies, lease terms, community terms, etc.
• Lease to qualified prospects by showing available apartments and assist with the lease renewal program through initial contact and follow‑up on residents.
• Manage inventory and order all necessary administrative supplies and equipment for office staff.
• Present professional appearance and behavior for oneself and all personnel at all times.
• Apply thorough knowledge of leasing techniques and sales methods as outlined in the Leasing & Marketing Manual; fully informed of current rental rates, unit sizes, locations, and all amenities of the community.
• Demonstrate knowledge of Fair Housing Standards.
• Apply thorough knowledge of company policies and procedures.
• Ensure efficient and courteous response to all resident requests.
• Assist the Community Manager in designing and implementing a resident retention program (e.g., newsletter or social activities).
• Report any unusual or extraordinary circumstances regarding residents or the community.
• Operate within OSHA and company safety policies at all times.
• Seek educational opportunities and self‑improvement for personal growth and development.

Only in place of the Community Manager’s absence.

Education and/or

Experience:

High school diploma or GED; or one year related experience/training; or equivalent combination of education and experience.
LIHTC/HUD experience required.

Language

Skills:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to present information effectively in one‑on‑one and small group settings to customers, residents/clients, and team members.

Mathematical

Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

Training, Certificates, Licenses, and Designations: Fair Housing must be completed within 1 day of hire. Preventing Sexual Harassment, Workplace Harassment, and Drug Free Workplace courses must be completed within 7 days of hire.

Reasoning Ability: Ability to apply common sense to carry out detailed but uncomplicated written or oral instructions. Ability to handle problems involving a few concrete variables in standardized situations.

Certificates, Licenses, Registrations: Fair Housing Certification required within 1 day of hire.

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to use hands to finger, handle, or feel and talk or hear.

The team member frequently must stand, walk, sit, and reach with hands and arms. The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and smell. The team member must occasionally lift and/move up to 10 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.

All team members in all positions are expected to act professionally at all times, including but not limited to treating others with respect, valuing diversity, supporting team/community goals, following company policies and procedures, and fostering company core values.

Franklin Group is an Equal Opportunity Employer.