Background Investigation Program Manager

Overview

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US

8 days ago Requisition

Join One of the Fastest-Growing Companies in Government Services!

At ISN Corporation, headquartered in Bethesda, Maryland, we deliver specialized professional services to over 100 Federal government agencies across the country. Our reputation for excellence and results has earned us a spot on the Washington Business Journal’s list of the 50 Fastest Growing Government Contractors, as well as the Inc. 5000 list of Fastest Growing Private Companies—two years running!

We’re not just growing fast—we’re building something great.

Why You’ll Love Working at ISN: We believe great work starts with a great workplace. Here’s what we offer to support you:

• Comprehensive medical coverage with prescription benefits
• Dental plan to keep you smiling
• Flexible spending accounts for smarter saving
• Company-paid short- and long-term disability insurance
• Free basic life insurance—because we’ve got your back
• A solid retirement plan to help you plan ahead
• Paid time off starting on Day 1

Who We’re Looking For: You’re organized, energetic, and ready to make an impact. You thrive in fast-paced environments, love checking things off your to-do list, and can juggle multiple priorities without breaking a sweat. Most importantly, you bring a positive attitude and a problem-solving mindset to everything you do.

If you’re a self-starter with an eye for detail and a passion for excellence, we’d love to meet you.

Big Missions. Bigger Opportunities. Grow with us today!

We are seeking a qualified and experienced Program Manager to oversee a Background Investigative Services contract. The PM provides leadership, oversight, coordination, and issue resolution across all aspects of contract performance and ensures continuous communication and responsiveness to the Contracting Officer (CO) and Contracting Officer’s Representative (COR).

• Serve as the primary and central point of contact for the Government on all program-wide technical, operational, and administrative issues
• Maintain continuous availability to communicate directly with the CO and COR regarding performance of the PWS, BPA, and associated Call/Task Orders
• Exercise sufficient corporate authority to direct, execute, control, and oversee all work performed under the contract
• Represent the contractor at all post-award meetings, briefings, and reviews with customer stakeholders
• Provide overall coordination, leadership, and implementation of contract requirements across investigative operations, staffing, quality, and compliance
• Assume responsibility for issue identification, escalation, and resolution, ensuring timely corrective actions and Government notification when required
• Deliver comprehensive program management and administrative support, including reporting, documentation, performance tracking, and Government deliverables
• Analyze complex operational or performance issues by identifying significant factors, gathering relevant data, and developing effective solutions
• Plan, organize, and prioritize work to ensure contract milestones, production targets, and service levels are met
• Communicate effectively both orally and in writing with Government officials, corporate leadership, subcontractors, and investigative staff

Education and Experience:
Candidates must meet one (1) of the following options.

Experience (Minimum):

• At least seven (7) years of combined personnel security and investigative experience at the state or federal level; and
• At least seven (7) years of program management experience demonstrating the ability to direct, execute, and control the performance of all work under a federal BPA or similar contract vehicle

Education (Minimum):

• Bachelor’s degree from an accredited college or university

Experience (Minimum):

• At least fourteen (14) years of combined personnel security and investigative experience at the state or federal level; and
• At least ten (10) years of program management experience demonstrating the ability to direct,…