FLEX Senior Network Observability Engineer

Job Description

JOB SUMMARY

The Senior Network Observability Engineer, Network Reliability Engineering (NRE) is the subject matter expert in designing and implementing the Network Observability strategy and platforms for the next-gen operations and engineering for all Marriott International (MI) networks including the Property Networks, Datacenter, Corporate and Client Networks and multi-cloud environments into a proactive, telemetry-driven ecosystem. This role will work closely and collaboratively with a matrix team of expert network architects and engineers to drive adoption of SRE practices and operating models across all network product towers, and around globe.

As the Senior Network Observability Engineer, candidate will be a technical authority in network observability, capable of architecting solutions that leverage AI/ML-driven insights, real-time telemetry, and automation frameworks to predict, prevent, and resolve network issues before they impact business operations. This position requires deep expertise in Selector.ai, Net Scout, Net Brain, Bigpanda, Thousand Eyes and Network advanced observability platforms, as well as the ability to integrate these tools into Marriott's SRE operating model.

The engineer will collaborate with network architects, product owners, and global operations teams to define and enforce observability standards, build automation pipelines, and deliver actionable intelligence across thousands of properties worldwide. This role demands a visionary mindset to overcome the limitations of traditional monitoring and implement granular instrumentation, distributed tracing, and anomaly detection at scale.

CANDIDATE PROFILE

Education and Experience

Required:

Bachelor's degree in computer science, Network Engineering, or related discipline; advanced certifications (CCNP, AWS and Azure Networking Specialty) strongly preferred.

8+ years of progressive experience in network observability, telemetry engineering, and performance optimization for large-scale, mission-critical environments.

Proven expertise in collecting, processing, and correlating telemetry data (Net Flow, IPFIX, SNMP, streaming telemetry) to enable predictive analytics and proactive incident prevention.

Hands-on experience with enterprise-grade observability, Saas and Security platforms, including Selector.ai, Net Scout, Net Brain, Thousand Eyes, Big Panda, and other AI/ML-driven monitoring solutions.

Demonstrated ability to install, configure, and optimize observability tools, integrate APIs, and build automation workflows for anomaly detection and remediation.

Strong proficiency in administration of network tools and policy enforcement, including role-based access control and compliance frameworks.

Expertise in developing observability requirements, architecture designs, and implementation roadmaps, ensuring alignment with SRE principles and Agile delivery models.

Deep understanding of foundational networking protocols and technologies (ARP, TCP/IP, UDP, DHCP, DNS, NAT) and advanced routing protocols (OSPF, BGP).

Hands on experience with Palo, Prisma, and SDWAN Strata Cloud Manager, Including routing and switching platforms (Cisco, Juniper, HP/Aruba).

Demonstrated experience in delivering written documents, including detailed network solutions and architecture diagrams.

Experience with one or more Cloud Computing platforms (Amazon AWS, Microsoft Azure, Google Cloud Platform).

Experience in Agile and Dev Ops practices, including sprint planning, backlog grooming, and embedding observability into CI/CD pipelines.

Ability to design custom dashboards, KPIs, and alerting strategies for real-time visibility and executive reporting.

Preferred Qualifications

Advanced Degree (MS, PhD) in Computer Science, Network Engineering, or MBA with a technology focus.

Experience managing network observability tools in hospitality or global enterprise environments.

Proficiency in leveraging public APIs for automation and integration with observability platforms.

Strong ability to collaborate across cross-functional teams in multiple time zones, driving alignment and execution.

Demonstrated experience in researching emerging technologies, standards, and trends and translating them into actionable roadmaps.

Deep knowledge of next-generation observability tools and frameworks, including Selector.ai, Net Scout, Net Brain, Thousand Eyes, and AI Ops platforms.

Proven ability to design and implement automation for network instrumentation and monitoring, using scripting languages (Python, REST APIs).

Excellent problem-solving skills, capable of working independently and leading outcomes for distributed teams.

Strong understanding of change management, testing methodologies, and high-availability strategies for critical platforms.

Ability to manage multiple priorities effectively, with exceptional attention to detail.

Track record of driving transformation in network technologies and observability practices through data-driven continuous improvement.

Experience improving…