Windows​/Storage Admin

INODE is a leading information technology (IT) professional services Women Owned Small Business (WOSB) specializing in IT infrastructure, systems engineering, business intelligence, and data science services for federal, state and local organizations. We are seeking a Systems Administrator Ill to support an on prem and cloud-based storage solution for the National Institutes of Health (NIH) on an IT Support Services contract.

The Systems Administrator monitors and maintains systems health, executes on upgrade, configuration, and patching requirements, and serves as a resource for the NIDCD service desk and computer user community.

Job Requirements:

• Must be eligible to work in the United States
• Must be able to obtain a US Public Trust Clearance
• Provides cloud, server, storage, backup and database systems administration for the Infrastructure environment in multiple onsite and virtual locations
• Provides backup/restoration services
• Complete monthly patching and restores
• Ensures all hardware/software is kept up to date IAW NIH policies and procedures, and all hardware and applications are configured IAW HHS, NIH, and NIDCD security regulations and standards
• Plans and monitors the optimizing of system operation and resource utilization and performs systems capacity analysis and planning
• Ensures 99.6% or higher system uptime
• Coordinates communications channels during major incidents and record problem investigations in the NIH My IT Service Management System, JIRA, or designated system in a timely fashion
• Create and maintain Azure environments
• Cross-trains with Scientific Systems Administrator to provide continuous and reliable backup of service
• Provides support for Windows and Linux server environments
• Responsible for security management of environments
• Responsible for scientific instrument data and compatibility with data storage systems
• Responsible for short term and long term data storage needs
• Update and create documentation on a regular basis
• Works alongside scientists and researchers daily
• Work onsite 3 days a week at minimum

Education and Experience:

Must be able to obtain a US Public Trust clearance

• BS degree in Computer Science, Information Technology, or related field
• 10+ years of IT experience involving customer support
• Drive and eagerness to learn new technologies and processes as well as ensure completeness
• 4+ years of working experience administering MS Azure instances (creating servers, deploying, maintaining, moving data, etc)
• Working knowledge of SCCM and MECM desired
• Experience using and operating and transitioning Dell/EMC solutions or equivalent technologies ideal
• Experience working with Net App Storage solutions desired
• Experience using and setting up VMware solutions necessary
• Ability to install, move, cable physical hardware required
• Prior Backup solution experience required
• Prior experience working in a medical or scientific/research-based environment a plus
• Powershell scripting desired (creating and executing scripts)
• Solid customer service and communication skills are critical as well as the ability and willingness to communicate effectively and appropriately in an empathetic and understanding manner
• High attention to detail
• Superb documentation skills
• Self-motivated to continuously grow skillset and stay at the forefront of technology evolution