Healthcare Solution Architect

Overview

Title:

Healthcare Solution Architect

Reporting to: VP, Client Operations

Location/Travel:
This position can be based remotely in the US, or based in our Bethesda, MD HQ

Opportunity:
Get Well is seeking a Healthcare Solution Architect to design and implement secure, scalable, and reliable solutions to support our clients. The Healthcare Solution Architect will be responsible for understanding business needs, translating technical specifications into business objectives, designing solutions, and guiding implementation while working with a variety of stakeholders. The ideal candidate will have experience with delivering healthcare business and technical solutions, the ability to stay up to date on market trends, and provide recommendations on new tools and technologies to improve our business solutions and deliverables.

Responsibilities

• Design optimized end-to-end solutions by conducting decision analysis and resolution on potential options using system mapping, organizational mapping, and business model analysis

• Collaborate with key stakeholders to translate business and technical requirements into implementable products and solutions with necessary technical interfaces and integrations

• Create high-level architectural and design specifications with a focus on system integration and alignment with business processes

• Partner with customers to present business and technical solutions for complex functionalities

• A technical and implementation subject matter to assist sales in a later stage scoping technical requirement review with existing and new customers

• Work closely with product and project teams to review and analyze requirements, identifying gaps to present operational solutions and surface client needs to product teams

• Demonstrate in-depth knowledge of clinical healthcare EMR systems regarding data integrations and data requirements that best serve particular use cases and outcomes

• Additional knowledge around payer-side healthcare operations, particularly in Medicaid/Medicare, with expertise in provider enrollment and services solutions with an understanding of costs and provider needs

• Evaluate and translate business requirements into functional system specifications and optimized business processes

• Develop solutioning specific collateral that outlines the scope and implementation requirements prior to contracting

• Provide guidance on workflow diagrams, process mapping, and gap analysis to define current (AS-IS) and future (TO-BE) business and system states

• Lead business transformation initiatives by aligning business capability models with value streams

• Integrate strategic business needs, process management, operations, and systems to deliver comprehensive solutions

Requirements

• Bachelor’s degree with 7+ years of experience in business solutioning, or a Master’s degree with 5+ years of experience, specifically in the healthcare domain

• Experience leading design sessions and presenting complex business requirements to clients

• Strong understanding of PDLC & SDLC methodologies (e.g., Waterfall, Hybrid Agile, Agile/Scrum), with the ability to collaborate effectively with business units and technology teams on major initiatives

• Excellent understanding of configuration data management and data migration processes with knowledge on technical tools

• Proficient in version control and defect management tools such as Jira

• Self-motivated with the ability to manage multiple projects independently and with minimal supervision

• Familiarity with the Ambulatory and Acute Medical Markets

• Proven customer relationship skills, including effective presentation and meeting facilitation

• Possible 10% travel within the U.S

• Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy and Federal, State, and local regulations

About You

• Demonstrated expertise in delivering healthcare business and technical solutions, including guidance on tools and methodologies across multiple subject matter areas

• Provide industry insights, monitor market trends, and apply best practices to…