Director of Implementation; Enterprise

Get AI-powered advice on this job and more exclusive features.

The Director of Implementation (Enterprise) is responsible for leading the successful onboarding and technical enablement of large, complex healthcare organizations into Aledade’s technology ecosystem. This role requires exceptional project leadership skills, a deep understanding of enterprise EHR workflows and data integration strategies, and the ability to deliver high‑value solutions on time and within scope. The Director will manage a portfolio of concurrent implementation projects, fostering strong relationships with customer stakeholders while ensuring alignment across product, technical, and operational teams.

The ideal candidate combines strategic vision, operational excellence, and a passion for delivering a seamless customer experience in support of Aledade’s mission to advance value‑based care.

• Implementation Leadership. Develop, oversee, and optimize a portfolio of enterprise‑level onboarding projects from initiation through completion. Navigate complex, non‑standard implementation scenarios with agility, ensuring milestones are achieved consistently and ect cross‑functional teams to guarantee timely delivery of product and technical commitments while maintaining high client satisfaction.
• Relationship & Stakeholder Management. Serve as the primary point of contact on technical delivery for enterprise clients, building strong partnerships and trust with executive, clinical, and technical stakeholders.
• People Management. Manage and mentor a team of implementation specialists and EHR subject matter experts. Develop and maintain best‑practice workflows for top‑tier EHR systems, with an emphasis on Epic, to support value‑based care and ACO initiatives.
• Compliance. Ensure adherence to all applicable compliance requirements, including Certified EHR technology standards, Promoting Interoperability attestations, and accurate clinical quality measure reporting.
• Key Results. Monitor and drive performance against key implementation metrics to meet organizational goals. Identify process improvements to enhance efficiency, scalability, and quality across implementation operations.

• 10+ years of experience in healthcare technology.
• Experience leading enterprise‑level implementations, preferably in an Epic environment.
• Bachelor’s or Master’s (preferred) degree in a technical field or other relevant field.
• Demonstrate knowledge across all EHR implementation, optimization, and data integration strategies and standards.
• Experience configuring and managing enterprise SaaS applications, preferably population health tools.

• Proven experience in managing integration projects within the healthcare industry.
• Deep knowledge and experience with top‑tier ambulatory EHR systems with strong preference for Epic.
• Strong communication and organizational skills.
• Experience with value‑based care and ACO initiatives.
• Extensive experience leading Practice Management, EHR, HIE and related healthcare technology implementation projects through the full lifecycle.
• Proven track record of building and managing strong teams.
• Demonstrated ability to meet financial and operational targets.
• Experience in vendor management and contract negotiation.

• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape—independent primary care. We were founded in 2014, and since then, we’ve become the largest network of independent primary care in the country—helping practices, health centers and clinics deliver better care to their patients and thrive in value‑based care. Additionally, by creating value‑based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee‑for‑service model.

Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best—keeping patients healthy. If you want to help create a health care system that is…