Collections Specialist

Collections Specialist

Job Description

As a Collections Specialist, you will be responsible for generating, reviewing, and processing invoices accurately and in a timely manner. You will ensure compliance with company policies, contractual agreements, and regulatory requirements. Additionally, you will reconcile billing discrepancies, resolve customer billing issues, and maintain customer billing accounts and records. You will also prepare and distribute billing drafts for management review and collaborate with internal departments to resolve billing concerns.

Responsibilities

+ Generate, review, and process invoices accurately and in a timely manner.

+ Ensure compliance with company policies, contractual agreements, and regulatory requirements.

+ Reconcile billing discrepancies and resolve customer billing issues.

+ Maintain and update customer billing accounts and records.

+ Prepare and distribute billing drafts for management review.

+ Collaborate with internal departments such as Operations, Collections, Contracting/Budgeting, and Customer Service to resolve billing concerns.

Essential Skills

+ Bachelor's Degree in Accounting, Finance, or Economics.

+ 1 - 3 years of Corporate Collections experience with similar customer portfolios.

+ Strong communication and interpersonal skills, both internal and external to the organization.

+ Proficiency with Microsoft Office applications, including Outlook, Excel (preferably Pivot Tables and VLOOKUP), Word, and PowerPoint.

+ Strong analytical, communication, and customer service skills.

+ Superior organizational and prioritization skills with an ability to successfully balance multiple projects in a fast-paced environment.

+ Knowledge of Billing, Collections, and Accounts Receivable.

Additional

Skills & Qualifications

+ Commitment to excellent customer service.

+ Excellent written and verbal communication abilities.

+ Strong attention to detail and goal-oriented.

+

Experience with Workday is a plus.

Work Environment

This is a full-time position with a schedule of 5 days onsite, 8-hour workdays with a 30-minute unpaid lunch. Flexible start hours between 7 am to 9 am are available, provided a consistent schedule is maintained. The office features a 'pit style' cubicle setup, promoting a collaborative environment. Employees enjoy free parking in a garage next to the office, which is conveniently located three blocks from the Bethesda Metro.

Job Type & Location

This is a Contract to Hire position based out of Bethesda, MD.

Pay and Benefits

The pay range for this position is $22.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Bethesda,MD.

Final date to receive applications

This position is anticipated to close on Feb 12, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a Clearly Rated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarter (%20astoncarter)  for other accommodation options.