Business Development & Planning Executive - FC ATM Market Strategy

Overview

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Responsible for improving the profitability of product lines, developing the strategic marketing direction of the line of business, defining the objectives for the product set, establishing and managing pricing for each product, and ensuring that we are integrating the business with partners and the general bank.

This role is responsible for oversight and business integration of the Financial Center (FC) and in-person channel strategy and operations
, with select delivery responsibilities for large-scale, complex initiatives. The position ensures strategic alignment, flawless execution, and integration across multiple Lines of Business (LOBs), functions and business partners.

Key expectations include:

• Acting as the integration leader across Consumer and Enterprise teams to ensure transparency, collaboration, and stakeholder engagement

• Driving strategy execution and operational readiness for initiatives impacting FC associates and client experience.

• Overseeing intake and governance processes for business change requests (e.g., role/responsibility, procedures, tools), associate capacity, readiness or training, and ensure stakeholder agreement on all changes.

• Delivering larger, complex transformation initiatives without disrupting current state operations.

• Drives execution of key strategic initiatives, developing and maintaining strong relationships with all Lines of Business and key stakeholders to facilitate delivery aligned to business and client strategies

• Serve as the primary integration point across Technology, Fraud, Risk, Digital, Consumer, and other key partners to ensure end-to-end alignment and transparency

• Lead governance processes for intake, readiness assessments, and stakeholder alignment on all changes

• Ensures strong engagement and adherence to risk management and operational risk policies and processes

• Manage associate capacity planning and ensure changes do not disrupt BAU operations

• Oversee flawless delivery of initiatives, including project management and operational readiness

• Oversee project management support, dashboards, routines, and executive communications

• Provide executive-level business support, including investor relations packages, business review/forecasts, strategic reporting and cross-LOB work efforts such as enterprise ECom surveys and communications

• Oversee and coordinate FCAMS team objective and planning actions, performance roadmap, associate learning and development, associate engagement & inclusion and other business support activities

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion:
  Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals.

• Manager of Process & Data:
  Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations.

• Enterprise Advocate & Communicator:
  Contributes to enterprise strategy and influence messaging to connect…