Collections Specialist

Job Title:

Collections Specialist Job Description

We are looking for a dedicated Collections Specialist who will generate, review, and process invoices accurately and promptly. The role requires ensuring compliance with company policies, contractual agreements, and regulatory requirements. The specialist will reconcile billing discrepancies, resolve customer billing issues, maintain and update customer billing accounts and records, and prepare billing drafts for management review. Collaborating with internal departments such as Operations, Collections, Contracting/Budgeting, and Customer Service to resolve billing concerns is crucial.

• Generate, review, and process invoices accurately and promptly.
• Ensure compliance with company policies, contractual agreements, and regulatory requirements.
• Reconcile billing discrepancies and resolve customer billing issues.
• Maintain and update customer billing accounts and records.
• Prepare and distribute billing drafts for management review.
• Collaborate with internal departments to resolve billing concerns.

• 2-3 years of collections experience.
• Bachelor's Degree in Accounting, Finance, or Economics.
• Strong Microsoft Excel skills, preferably with Pivot Tables and VLOOKUP.
• Ability to prioritize and manage multiple responsibilities.
• Great communication skills, both written and oral.
• Strong attention to detail and goal-oriented.

• 1-3 years of corporate collections experience with similar customer portfolios preferred.
• Strong proficiency with Microsoft Office applications including Outlook, Excel, Word, and PowerPoint.
• Strong analytical, communication, and customer service skills.
• Superior organizational and prioritization skills.
• Knowledge of Billing, Collections, and Accounts Receivable is a plus.
• Experience with the person is a plus.
• Commitment to excellent customer service.
• Excellent written and verbal communication abilities.

This full-time position requires working onsite five days a week, with an 8-hour workday and a 30-minute unpaid lunch. Flexible start times are available between 7 am to 9 am, provided a consistent schedule is maintained. The office features pit-style cubicles, so comfort in working in an open environment is necessary. Employees enjoy free parking at a garage adjacent to the office and the location is conveniently three blocks from the Bethesda Metro.

The company fosters a strong, family-oriented culture with opportunities for growth, exposure to upper-level leadership, and involvement in a Workday implementation. The organization values work-life balance and promotes from within, offering further training in collections and hosting office lunches and company events throughout the year.

This is a Contract to Hire position based out of Bethesda, MD.

The pay range for this position is $22.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Bethesda,MD.

This position is anticipated to close on Mar 19, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a Clearly Rated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarter for other accommodation options.