Automotive Lead Technician

Automotive Lead Technician – Bridgestone Retail Operations, LLC

Join to apply for the Automotive Lead Technician role at Bridgestone Retail Operations, LLC
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Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate and part of our larger mission to serve society with superior quality. We provide formal training, performance incentives, paid vacation and holidays, healthcare packages, a 401k plan, and a diverse and inclusive environment that supports the whole self. We champion all perspectives to see the world and our business through many lenses.

We believe people can only provide superior service and quality when they are supported and allowed to bring their whole self to work.

Retail

Sign‑on bonus of $2,000 (for first‑time hires). The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction.

Pay Range: $21.06 – $42.39 per hour. Our technicians enjoy a performance‑based compensation model known as flat‑rate pay. This system rewards our skilled professionals with a predetermined amount for each eligible task, fostering a culture of efficiency and swift task accomplishment, ensuring you’re fairly rewarded for your expertise and dedication. These rates reflect average productivity by region.

• Diagnose and repair to specifications – brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Adequately explain technical diagnoses and needed repairs to non‑mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1–A8 within the first two years of employment. Tests and registration fees are paid by the company. Technicians receive a bonus for each test passed.

• Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles.
• Skilled in brakes diagnosis/repair.
• Skilled in alignment, steering & suspension diagnosis/repair.
• Skilled in general automotive maintenance & tire repair.
• Current federal, state and local certification/license where applicable.
• Ability to communicate technical information to non‑technical people.
• Reading, writing and math skills.

• Strong understanding of any of the following:
• Electrical/electronic systems
• Engine repair
• Engine performance
• Automatic transmission/transaxle
• Manual drivetrain/transmission
• Automotive heating/AC
• 5 years of automotive repair experience, demonstrated skills via third‑party assessments/certifications, or completion of Vocational‑Technical School Program.
• A.S.E. certification in at least 3 of A1–A8 (L1 can be one of the three – Brakes and Steering & Suspension ASEs preferred).

• Medical, Dental and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional Development:
  No matter where you’re at in your career, we’ve got the resources to help you level up.
• Community Involvement:
  We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork:
  Part of what makes our teams different is our drive to do things right, always, together.

We believe people can only provide superior service…