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HelpDesk/Support Technical Support

Senior Service Desk Manager – ITSM, SLA & Service Continuity

Job in 3000, Bern, Canton de Berne, Switzerland
Listing for: Coopers iET AG
Full Time position
Listed on 2025-12-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 30000 - 80000 CHF Yearly CHF 30000.00 80000.00 YEAR
Job Description & How to Apply Below
Ein Unternehmen in der Energieversorgungsbranche in der Region Bern sucht einen erfahrenen Service Manager für den Service Desk. In dieser Rolle stellen Sie den zuverlässigen und kundenorientierten Betrieb der IT-Services sicher. Sie beheben Anfragen und Probleme selbstständig und verwalten die Provider. Ein hohes Maß an Kunden- und Serviceorientierung sowie Erfahrung im 2nd/3rd Level Support sind erforderlich. Fließendes Deutsch und Kenntnisse im ITSM-System und M365 sind erforderlich.
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Position Requirements
10+ Years work experience
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