Investor Onboarding Associate; f​/m​/d

bunch is building the backbone of private markets, combining exceptional expertise, operational excellence, and frictionless technology. Our mission is to provide transparency & access to private markets by building a tech-based platform enabling funds and private investors to seamlessly and securely set up and manage their investment entities.

We’re looking for a detail-oriented, process-driven team member to join our Operations team s role will focus on supporting investor onboarding across multiple markets, especially Germany, by managing documentation, communication, and compliance pre-checks.

• Ensure a smooth onboarding experience for investors by managing and executing onboarding workflows with precision and care

• Support the development of internal onboarding operations
  , SOPs, and documentation, driving consistency and excellence across the investor lifecycle

• Lay the groundwork for future onboarding automation by identifying process inefficiencies and collaborating with cross-functional teams to improve scalability and user experience

• Help maintain alignment with jurisdiction-specific onboarding requirements (e.g. DE, NL, LUX), particularly around investor qualification, legal documentation standards, and electronic signature rules

• Contribute to a seamless fund closing process by ensuring all investor documentation is compliant, and finalized in coordination with fund managers and other stakeholders

• Handle full-cycle onboarding from initial Investor introduction to post-signature documentation upload and AMLO/Fund Manager handoff

• Assign documentation and manage investor email communications and follow-ups. Craft tailored communication that explains next steps to Investors and keeps them engaged

• Conduct initial AML pre-checks
  : interpret document completeness, identify UBOs, check proof-of-address timelines, and flag edge cases to AMLOs

• Assist in preparing case files for AMLO review and maintaining risk documentation records

• Track onboarding progress via internal tools and proactively flag delays, blockers, or required clarifications to internal teams

• Handle project management tools effectively

• Create and monitor electronic signature envelopes depending on investor classification and jurisdiction

• Maintain and improve onboarding SOPs and internal documentation

• Document edge cases
  , fund-specific deviations
  , and lessons learned to improve future onboarding efficiency

• Collaborate closely with internal teams and external partners
  , including Account Managers, Compliance Managers, AML Officers, Fund Managers, and Fund Operations during deal setup and closings

• 1–2 years of experience in:

  • Fintech or banking operations

  • KYB/CDD checks or AML processes

  • Customer support involving complex documentation handling

  • Investor relations or fund/legal operations experience is a plus

• Comfortable with repetitive, detail-heavy tasks
  . You find satisfaction in keeping workflows clean and documentation accurate

• Strong communication skills
  , especially in writing. Tone and clarity are critical when working with LPs and Fund Managers

• Proactive, process-oriented, and dependable
  . Able to flag blockers early and push onboarding across the finish line

• Able to manage multiple workflows simultaneously and adapt to evolving priorities

• Comfortable working across multiple tools & systems like CRMs, communication tools, and databases

• English fluency required;
  Advanced German is a strong plus

• Take part in a network of people passionate about investment and work closely with the most interesting players in the private markets.

• Benefit from working with a diverse mix of talents, unrivalled energy and team spirit within a culture of drive and ownership.

• We offer flexible working hours and a hybrid office setup. Most of our team members are coming to the office 2 to 3 days a week.

• Flexible hours, hybrid office setup, and 28 days of vacation per year plus public holidays.

• A great tech and work setup with everything you need.

• Screening Call – with Nour, our Talent Acquisition Manager, to get acquainted…