Sales Operations Manager; m​/f​/x

UP42 was founded in 2019 with a clear purpose: to transform how organizations order, access, and analyze Earth observation data. Our platform brings together the world’s leading geospatial providers, offering a single touchpoint for accessing, managing, and processing data m vegetation management and infrastructure monitoring to disaster response, UP42 helps organizations across industries find solutions to complex problems through Earth observation.

Our expert support team and detailed documentation guide our users through every step. Since July 2025, UP42 has been a part of Neo Space Group.

The Sales team is the engine driving UP42's revenue growth, focused on securing new business and expanding our reach in the geospatial market.

This highly autonomous Sales Operations Manager (m/f/x) is a critical Individual Contributor role that serves as the operational architect of our entire Go-To-Market (GTM) backbone. You will immediately own and optimize the systems, data, and processes that directly translate to increased sales efficiency, data integrity, and revenue growth. Your hands‑on work will be foundational to our ability to scale and highly visible across leadership and all cross‑functional teams.

• Serve as the primary administrator and architect of Hub Spot CRM. Own the health, integrity, and daily operations of the system to establish it as the single source of truth for GTM data.
• Map, document, and relentlessly simplify the end‑to‑end sales process (Lead‑to‑Cash).
• Design and implement scalable workflows for lead routing, deal stages, and standardized quotation/approval to directly reduce manual work and bottlenecks for the sales team.
• Own the creation, maintenance, and distribution of standard Sales reporting dashboards, pipeline metrics, and forecasting models. Proactively clean and enforce data hygiene rules to ensure leadership trusts the numbers.
• Act as the technical and process liaison, harmonizing data definitions, system handoffs, and operational workflows between Sales, Marketing, Customer Success, BI, and Finance.
• Be the Go‑To expert for the Sales team, providing proactive training, documentation, and troubleshooting support for all Sales Tech stack usage.
• Act as a strategic advisor to Sales leadership, proactively identifying opportunities to mature and evolve our GTM processes, tooling, and data strategy for long‑term growth.

• Proven experience as a Sales Operations or Revenue Operations professional in a start‑up / scale‑up environment.
• Expert‑level hands‑on experience with Hub Spot CRM Administration and managing Sales Operations at a growth‑stage company.
• Track record of autonomously designing and implementing end‑to‑end sales processes (quotation, deal management, lead routing).
• Strong analytical, data hygiene, and reporting skills, with the ability to build accurate dashboards and translate data into actionable insights for leadership.
• Highly structured approach to problem‑solving, with a proven ability to prioritize critical fixes and balance strategic design with daily execution.
• Excellent collaboration skills to drive process adherence across diverse, non‑direct report teams.
• Project management skills with experience leading technical and cross‑functional initiatives end‑to‑end.
• Ability to thrive in ambiguity and take full ownership without requiring external management or extensive technical resources.

• Experience working in the SaaS or geospatial industries.
• Familiarity with BI tools, such as Looker and Mixpanel.
• Experience supporting Regional (cross‑country) or Global Sales orgs.
• HTML/CSS/JavaScript skills.
• HubL (Hub Spot Markup Language) skills.

• Let’s disrupt the industry: You get the chance to shape the state‑of‑the‑art geospatial processing platform and create a completely new planetary perspective.
• Let’s stay flexible: We practice a hybrid working model – you can choose when to work from the comfort of your home or join your colleagues in our modern office in the heart of Kreuzberg, or even from a global place of your choice up to 90 days per year.
• Let’s win as a team: We’re an…