Branch Operations Manager

Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service and Excellence in everything we do. A certified Great Place To Work™, Lansing has nearly 2,000 associates in 112 branches serving customers in 35 states along with Home Office locations in Richmond, VA and Waltham, MA.

We exist to make a positive impact in people’s lives and are focused on delivering a best‑in‑class experience to our associates and our customers.

• Live our mission statement centered on our values of respect, service, and excellence
• Works under the direction of the branch manager and is responsible for the day‑to‑day operation of the branch
• Plays a critical role in the profitability of the branch and assists the branch manager with P&L management
• Supervises the inside sales staff and the warehouse manager
• Serves as the “go‑to” leader for customer service opportunities and issues
• Searches for ways to improve branch operations and sales
• Monitors all branch operations, including: warehouse processes, physical inventory, fleet, payroll, bank deposits, cycle counts, and daily reports using Lansing's "day's work in a day's time" philosophy
• Works alongside the warehouse manager and associates
• Uses company's sophisticated inventory management network, which ties all Lansing branches together
• Responsible for branch staffing
• Does what is necessary to get the job done while following our mission statement

• Experienced manager and supervisor with the ability to motivate subordinates
• High integrity and energy while working in a fast‑paced environment
• Experience with building products either as a salesperson or in senior warehouse roles
• Ability to meet – and reach – personal goals
• Strong interest in sales and/or retail as evidenced by previous jobs or by education
• Excellent interpersonal skills – the ability to work one‑on‑one with customers and the ability to resolve sensitive business‑related issues
• Strong computer knowledge
• All‑around business professional with exceptional telephone etiquette
• Competitor with a hunger for success and the willingness to go the extra mile
• Strong communication and social skills
• Heavy lifting – up to 70 pounds – may be required on occasion

• Coverage to support your overall well‑being:
  Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
• Investment in your future:
  Competitive 401k, Employer Match of 50% up to 15% of salary
• Culture:
  Great Place to Work Certified every year since 2019
• Work/Life Balance:
  Paid Vacation & Sick Days
• Growth/Development:
  Tuition Reimbursement & Training Programs

• Company Paid Parental Leave
• Company Paid Life Insurance
• Short Term & Long‑Term Disability
• Paid Holidays
• Health and Wellness program
• Volunteer Time

Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals.