Director of LTL and Warehousing Operations

Job Title: Director of LTL and Warehousing Operations
Location: Berlin, NJ
Reports To: Vice President / President

Salary: $100-125K + incentives
Job Type: Full-Time | Exempt

Position Summary:

The Company is seeking a dynamic and results-driven Director of Operations to oversee and optimize all aspects of our asset-based

Less Than Truckload (LTL) and Warehouse operations. This leadership role is critical in driving efficiency, maintaining service excellence, managing cost control, and ensuring compliance across cross-dock, warehouse, and fleet operations.

Key Responsibilities:

• Provide strategic leadership and direction for the LTL operation.
• Drive performance metrics including on-time delivery, dock efficiency, cost per shipment, and claims ratio.
• Oversee dispatch, linehaul, pickup & delivery, and cross-dock operations.
• Develop and enforce standard operating procedures (SOPs) to ensure consistency, compliance, and safety.
• Manage and support all terminal operations and warehouse personnel.
• Collaborate with Sales, Customer Service, and Maintenance departments to ensure seamless end-to-end service.
• Lead continuous improvement initiatives, including process optimization and technology integration (TMS, routing, telematics).
• Ensure compliance with DOT regulations, OSHA standards, and company policies.
• Analyze operational data to identify trends, opportunities, and risks.
• Recruit, mentor, and develop high-performing operational teams.
• Manage budgets, P&L statements, and cost-control strategies.

Qualifications:

• Minimum of 5-10 years of progressive experience in transportation, logistics, or LTL operations.
• Proven leadership experience managing multi-site or regional trucking operations.
• Deep understanding of LTL pricing, freight handling, and network optimization.
• Strong knowledge of DOT regulations, ELD compliance, and safety practices.
• Experience with TMS, dispatch software, and transportation KPIs.
• Excellent communication, analytical, and decision-making skills.