Dental Office Manager

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off

We are looking for a Front office manager to manage our dental practice. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including insurance claims processing, insurance and accounts aging, statements and schedule management. As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team.

Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

• Process insurance claims, oversee patient insurance eligibility, manage patient insurance aging and accounts receivable
• Train, supervise and support office staff, including receptionists, security guards and call center agents
• Schedule shifts
• Ensure timely and accurate customer service
• Handle complaints and specific customers requests
• Troubleshoot emergencies
• Monitor stock and order office supplies
• Ensure proper mail distribution
  
  Prepare and monitor office budget
• Keep updated records of office expenses and costs
• Ensure company’s policies and security requirements are met

• Proven work experience as a Front desk manager or Reception manager
• Dentrix software proficient
• Hands on experience with office machines (e.g. fax machines and printers)
• Thorough knowledge of customer service, office management and basic bookkeeping procedures
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• High School diploma; additional certification is a plus

Job Type: Full-time

Pay: $35.00 - $40.00 per hour

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off

Schedule:

8 hour shift

Experience:

Dental Management: 2 years (Preferred)

Work Location:

In person