IT Manager - Network Strategy & Operations

Hybrid/ Local candidates only
- St Louis region

As an IT Manager, you will provide leadership, guidance, and direction to a highly technical team of engineers. Your primary function will be to lead, coach, and develop your team as they drive the design, implementation, and optimization of load balancing solutions that support enterprise-wide applications and services. You will focus on setting vision, fostering collaboration, removing obstacles, and ensuring alignment with business and IT stakeholders.

In this role, you will collaborate with cross-functional teams to deliver resilient and efficient traffic management strategies. You will lead initiatives to modernize our delivery platforms, integrate automation, and enhance observability across our application delivery stack. Equally as important, you will also be responsible for managing performance, career development, and team culture—including hiring, training, mentoring, rewarding, and recognition. While you oversee technical outcomes, your greatest impact will come from building relationships rooted in trust, enabling your engineers to succeed, and ensuring organizational alignment.

This role may occasionally require irregular or extended hours, and success will depend on your ability to work effectively in a collaborative, team-oriented environment.

• Build, coach, and grow a high-performing team of network engineers through mentoring and career development
• Foster a culture of trust, accountability, and collaboration across IT and business functions
• Communicate technical concepts clearly to non-technical stakeholders and bridge business priorities with engineering execution
• Own team performance management, hiring, training, and recognition
• Model effective communication, collaboration, and conflict resolution
• Must have exceptional communication skills, including the ability to explain technical concepts to non-technical audiences

• Define and drive team objectives, ensuring solutions meet business needs for resilience, scalability, and security
• Oversee team delivery of network designs, architectures, and related project plans
• Collaborate with leaders and teams throughout IT to ensure alignment and partnership
• Partner with vendors and procurement to shape strategic direction, evaluate solutions, and contribute to contract reviews
• Provide oversight for escalations, ensuring timely resolution while empowering engineers to own technical outcomes
• Balance risk with business priorities and apply appropriate urgency to issues.

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Must reside in St. Louis, Missouri, or immediate surrounding area
• Must be able to work a schedule within U.S. Central Standard Time core business hours.
• Must be committed to incorporating security into all decisions and daily job responsibilities
• 6+ years of relevant IT Leadership experience
• 3+ years of strong leadership experience with the ability to build, mentor, and empower high-performing technical teams
• Experience defining and managing IT projects
• Must be familiar with product lifecycle best practices
• Must have experience in strategic planning, incident/risk management project management and resource allocation

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
• Experience leading IT teams in large-scale enterprise or service provider environments
• Proven track record of building strong vendor and partner relationships
• Experience managing the delivery of high-availability IT services, with a focus on optimizing performance, scalability, and user experience across complex systems.
• Experience with project management methodologies (Agile, waterfall)
• Experience with core networking including but not limited to Route/Switch, firewalls and DNS, DHCP and IPAM.
• Experience using service management tools such as Jira, Big Picture, or Service Now
• Basic knowledge of network security principles.