Platform Engineer

The Data Center Engineering Team is looking for a Platform Engineer II to support and provide input into the design, architecture, implementation, security and support of our large multi-site, multi-vendor Data Center environments. The ideal candidate is passionate about customer service, highly motivated and detail oriented.

• Manage and implement Data Center projects.
• Develop detailed requirements for upgrading existing Master Card Data Center equipment, as well as re-architecting solutions in order to facilitate new requirements, technologies and growth.
• Resolve network communications and operations problems impacting Data Center equipment and performance globally.
• Participate in Data Center-related initiatives.
• Research and develop innovative solutions around unified Data Center solutions.
• Supports assigned regional projects, which include responsibility for planning; time and cost control; resource utilization and implementation.

• Bachelors degree in Computer Science or Engineering or equivalent combination of education and experience.

1 to 3 years of overall IT experience in the following areas:

• Installing and maintaining Data Center hardware including switches, routers, firewalls, load balancers, storage and servers (both blade and rack mount)
• Experience with circuit support and troubleshooting
• Knowledge of Mainframe environment and connectivity a plus
• Configuring Management interfaces (iDRAC, iLO, CIMC) and supporting infrastructure with the ability to troubleshoot connectivity issues
• Configuring Network ports and troubleshooting connectivity issues. Scripting is a plus
• Experience with Data Center Infrastructure Management tools
• Experience with Project Management methodology and best practices

• Strong verbal and written communications skills.
• Self starter with demonstrated listening skills and the ability to work effectively as a team member.
• Ability to employ network diagnostics
• General supervision, work may be reviewed after action is taken.

• Supports a 7 by 24 Global Data Center environment with an on‑call rotation in addition to coordinated after‑hour work as needed