Floor Supervisor, Retail

Founded in San Francisco in 2011,
The Apothecarium began as a patient‑focused medical dispensary and has grown into a trusted, award‑winning cannabis retail brand with locations across California, Pennsylvania, Maryland, and New Jersey. We’re known for our modern, welcoming spaces, emphasis on education, and unmatched customer service. Whether you're new to cannabis or a seasoned consumer, our highly trained cannabis associates are here to provide personalized, one‑on‑one consultations to help you find the products that best meet your needs.

We don’t just sell cannabis — we create experiences that promote wellness, build trust, and enrich lives. Come see why so many patients and customers choose The Apothecarium as their go‑to destination for cannabis. This position is responsible for assisting the store management with meeting store objectives and helping provide ways to increase revenue and customer loyalty. The ideal candidate can navigate between all roles within the store, is responsible, reliable, and possesses strong leadership skills.

The key holder position is designed for emergency situations to support store management. Based at our Apothecarium Berkeley location.

• Employee Discount (all employees eligible)
• Paid‑Time‑Off (varies by State; please ask your Recruiter for more info)
• Health, vision, and dental insurance
• 98
  
  Point6 (remote primary care)
• 401k with 4% matching (100% vested immediately)
• Employee Assistance Program
• Paid Parental Leave
• Life Insurance
• Short & Long Term Disability
• Flexible Spending Account
• Wellness Program

• Able to push, pull, lift, or move a minimum of 50lbs
• Capable of sitting, standing, kneeling, bending, squatting, and/or walking for extended periods of time
• Capable of using hands and fingers to touch, handle, feel and pick
• Ability to work with hazardous chemicals (butane, propane, etc.) following strict safety guidelines
• Utilize chemicals (such as bleach) to clean and maintain facility/equipment
• Must wear PPE (clothing protection), close‑toed non‑slip shoes, and optional ear/eye protection

• High amount of plant matter and pollen; exposure to dust, pollen, and particles that affect the respiratory system, eyes, or skin
• Work at high or low temperatures with high humidity levels
• Exposure to harsh chemicals such as bleach and repetitive movements
• Required to wear protective gear and optional eye/ear protection

• Assist store manager in reaching all store objectives daily
• Oversee all cash functions and perform all duties including opening and closing procedures
• Make confident and assertive decisions; potential to be the sole lead in building
• Consistently monitor and encourage team members to meet the company’s service standards
• Proactively solve customer concerns and escalations
• Commit to ensuring customer satisfaction
• Promote a positive work environment and team morale
• Train new team members, coaching them on KPIs and sales goals

• Must be 21 years of age or older and be able to pass a background check
• High school diploma or GED required
• 0‑2 years of retail experience required; key holder experience preferred
• Trustworthy with highly confidential materials and information
• Minimum two years experience in retail customer service
• Professional knowledge and working experience of cannabis products from a regulated retail or medical distribution center highly preferred
• Superior organizational skills, detail‑oriented, ability to work independently
• Ability to organize and manage multiple assignments with meticulous attention to detail and meet deadlines
• Strong verbal and written communication skills
• Positive attitude, able to multitask in a fast‑paced environment, maintain a team‑player mentality, remain calm under pressure
• Travel required; must have reliable transportation with a clean motor‑vehicle driving record (minor violations may be considered) and be available to support neighboring stores in your region for a minimum of five days if required (lodging will be provided)
• Comfortable following Covid‑19 precautions

Full Time, Hourly:
Salary based on experience and successful interview. Full benefits and great growth opportunities.