Cashier , Berkeley Dining

Cashier (4672C), Berkeley Dining - 82397

About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full‑time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities.

Find out more about how you can grow your career at UC Berkeley.

In the Division of Student Affairs and under the Residential Student Services Programs portfolio, Berkeley Dining is a self-operated dining program focused on culinary excellence, social responsibility and supporting the living/learning environment of our customers. With more than 12,000 meal plan holders, Berkeley Dining serves over 5 million meals per year in 14 facilities with a combination of residential "all you care to eat" dining, retail "a la carte" dining, training table, early childhood meal production and catering.

Berkeley Dining services the campus seven days per week, seventeen hours per day employing 450 full and part time staff and approximately 400 Cal student workers across multiple locations.

Provides a high level of customer service to Berkeley Dining customers and co-workers. Responsible for operating a point-of-sale system, operational access, and financial accountability.

• Follow cash handling procedures as outlined in the University of California Business and Finance Bulletin BUS-49 and departmental and campus cash handling policy.
• Follow money handling procedures specific to Internal Audit and campus Cashier.
• Follow proper cash handling and other payment options procedures including custody of daily money bags, record and reconcile sales on designated forms, and secure sales, and credit card receipts.
• Accurately operate the electronic point-of-sale (cash register), including counting customers' change, providing receipts, correctly processing on-the-line card transactions, ask a supervisor for change in a timely manner to meet customer demand.
• Refer problems to Manager or Supervisor.

• Establish and maintain positive relations with our customers.
• Listen, and if possible, resolves customers' needs and report them to the manager and/or supervisor.
• Interact enthusiastically and pleasantly with customers and co-workers to ensure a positive interaction and outcome in every interaction.
• Responsible for practicing good stewardship with university and customer resources.
• Demonstrate a high level of customer service includes: pleasantly greet/direct customers, assist disabled students, distribute/collect Comment Cards, answer general informational questions (e.g. meal service and meal plan options, meal hours, guest pricing, etc.).
• Be knowledgeable about food being served, including allergens, ingredients, etc.
• Accurately prepare menu signs per required standards as needed.
• Maintain cleanliness of all work areas, including: sweep, mop, and wipe surfaces.
• Remove and properly dispose of trash, compost, and recyclable materials.
• Immediately resolve or report spills, damages, defects, and other issues to…