More jobs:
ServiceNow Business Process Consultant; Manager
Job in
Berkeley, Alameda County, California, 94709, USA
Listed on 2026-01-23
Listing for:
Huron
Full Time
position Listed on 2026-01-23
Job specializations:
-
IT/Tech
IT Consultant, IT Business Analyst -
Business
Job Description & How to Apply Below
Employer Industry: Education Consulting
Why consider this job opportunity- Salary up to $170,000
- Eligible for annual incentive compensation, reflecting a pay-for-performance philosophy
- Comprehensive benefits including medical, dental, and vision coverage
- Opportunity for career advancement within a supportive and innovative environment
- Flexible living locations across the U.S. and Canada with travel required for client engagements up to 30%
- Engage in continuous learning with opportunities for additional certifications and professional development
- Analyze process data to identify trends and draw insights for informed decision‑making
- Collaborate with cross‑functional teams to gather requirements and define future state processes
- Develop performance metrics and KPIs to measure the impact of automation initiatives
- Facilitate workshops and collaborative sessions with clients and stakeholders
- Assist in project planning, scheduling, and tracking to ensure project timelines and objectives are met
- Bachelor’s or Master’s degree in a related field or equivalent work experience
- 3+ years as a Service Now Business Process Consultant with complex implementations
- 6+ greenfield implementations of multiple Service Now modules as a business process consultant
- Current Service Now Certified System Administrator (CSA) REQUIRED
- Strong analytical skills with the ability to solve complex problems creatively
- Experience with Service Now Elite-level partners (not an internal role)
- Familiarity with CSM, HRSD, Enterprise Asset Management, SPM, GRC
- Agile 2.0 and Test Management 2.0 training, and/or multiple micro‑certifications
- Knowledge of Now Create and Service Now Best Practices
- Strong User Story definition/documentation skills
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