Information Systems Analyst ; U - College of Engineering

Job : 83120

Location: Main Campus-Berkeley

Full/Part Time: Full Time

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world‑leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity‑focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full‑time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities.

Find out more about how you can grow your career at UC Berkeley.

UC Berkeley's College of Engineering, the second largest college at Berkeley, with 4,200 undergraduates, 2,500 graduate students, 400 staff and 250 faculty, is a community of visionaries, technology leaders, and industry pioneers. Berkeley Engineering is consistently ranked among the top three engineering programs - and the No. 1 public program - in the nation. Its individual disciplines also maintain top rankings.

Among Berkeley Engineering's active and emeriti faculty members, 71 are members of the esteemed National Academy of Engineering. In addition, 25 faculty are recipients of the campus's Distinguished Teaching Award and more than 100 hold endowed chairs and distinguished professorships. The college's 73,000+ alumni comprise one of the most innovative, talented, and networked communities in the world.

The Information Systems Analyst serves as the primary point of contact for IT user support and IT system management for College of Engineering Dean's Office personnel, and provides IT support to other groups within the College of Engineering as needed. The Information Systems Analyst manages day to day operations of the COE Word Press website hosting service, which runs on the WP Engine platform, including creating new websites, assisting users, and ensuring compliance with accessibility and security standards.

The Information Systems Analyst provides AV support in College of Engineering spaces.

The First Review Date for this job is:
December 29, 2025 - Open Until Filled

• Provide timely and thoughtful IT user support; sets up desktop and laptop computer for new users and ensures appropriate permissions to access department computing resources. Orders replacement computer hardware to ensure the department has adequate spares available.
• Manage staff MacOS and Windows computers, including laptops used off site.
• Provide local assistance for campus services such as Zoom, Google Suite, Box, VPN, Docu Sign, Wi‑Fi, Ethernet, telecom, etc.
• Work with campus technology partners to resolve technical issues.
• Select and purchase computer hardware and software.

• Manage day to day operations of the College of Engineering WP Engine Word Press web hosting service, including responding to email inquiries, spinning up new websites, and assisting users in resolving hosting and plugin issues.
• Manage bulk theme and plugin upgrades across multiple websites.
• Troubleshoot hosting platform issues in coordination with WP Engine support.
• Perform outreach to users and create user training to encourage user self‑sufficiency and adherence to policies including accessibility.
• Work…