Human Resources Generalist

Apply for the Human Resources Generalist role at Life Long Medical Care
.

Life Long Medical Care has an exciting new opportunity for a Human Resources Generalist in Berkeley. The Human Resources Generalist is responsible for performing HR‑related duties on a professional level and typically acts as a resource on human resources matters, providing guidance, assistance, and support to management and staff. This position provides subject matter expertise for employee relations issues and is responsible for investigating and responding to staff complaints and handling other complex, sensitive employee relations cases.

Responsible for building and maintaining effective programs to positively support staff and supervisors in the areas of performance management, employee retention, conflict resolution, complaint response and affirmative action compliance.

The starting pay will be $75,000–$80,000 annually.

• Manage intake, triage, and resolution of employee and manager inquiries through the HR ticketing system, ensuring timely, accurate, and professional responses.
• Serve as a knowledgeable point of contact for HR‑related questions, including policies, procedures, benefits, leaves, timekeeping, and workplace concerns.
• Identify recurring themes or trends in HR tickets and elevate issues or improvement opportunities to People leadership.
• Ensure appropriate documentation of inquiries, guidance provided, and system updates, in accordance with policy and compliance requirements.

• Partner with People leadership to support all phases of the employee lifecycle, including onboarding, performance management, employee relations, leaves of absence, and offboarding.
• Execute onboarding processes, including compliance documentation, orientation coordination, systems access, and first‑week setup.
• Coordinate offboarding activities, including exit interviews, documentation, and system updates, in accordance with policy and compliance requirements.
• Maintain accurate and timely HRIS records throughout all employee lifecycle events, ensuring data integrity and confidentiality.

• Partner with employee relations leaders to support performance management, investigations, corrective action, and documentation.
• Prepare clear, accurate, and compliant employee relation documentation aligned with the organization’s policy and California employment law.
• Apply discretion and sound judgment when handling sensitive and confidential matters.
• Serve as a resource to managers navigating performance and conduct issues, escalating if appropriate.

• Support compliance with California wage and hour requirements, including overtime, travel time, split shifts, and meal and rest break rules.
• Partner with People leadership to support compliance with California and healthcare specific regulations, including CFRA, SDI, PDL, paid sick leave, workers compensation, Cal OSHA, and CDPH requirements.
• Ensure employee relations practices align with applicable employment laws and internal standards.
• Support responses to workplace safety concerns, including those arising in client homes or field base work environments.

• Support incident reporting, workers compensation claim documentation, and follow‑up activities.
• Coordinate return to work and modified duty processes in collaboration with managers and external partners.
• Assist with maintaining Cal OSHA compliance, including required logs, records, and safety programs.

• Partner with benefit vendors and internal stakeholders to support benefit administration, enrollments, qualifying life events, and leave management.
• Serve as a resource to employees regarding benefits and leave‑related questions.
• Collaborate with Payroll to support timekeeping concerns, mileage reimbursements, rate differentials, and related injuries.
• Track and support reporting on HR metrics such as headcount, turnover, and employee relation trends.
• Support audits, reporting requirements, and classification reviews as…