Public Safety Dispatcher , University Police

About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California Police Department provides a full range of law enforcement services in support of the academic and public service missions of the University of California, serving a diverse community of more than 43,000 students and 14,000 faculty & staff in the vibrant City of Berkeley, at the heart of the San Francisco Bay Area. In addition to the traditional role of a police department, we also carry out a variety of proactive educational, outreach and crime prevention programs.

We pride ourselves in a professional and high‑quality delivery of service, which we provide with sensitivity to the unique concerns of the University community.

At the Berkeley campus, we employ approximately 44 sworn peace officers, 70 full‑time civilian employees and 75 part‑time students. We are interested in ethical, intelligent, creative and motivated candidates who possess the desire and talent required to address the unique challenges of our urban campus environment. We offer a wide variety of assignments and a public service experience unlike any other agency.

Under general supervision, incumbents receive and relay calls for assistance via telephone, radio, and computer terminal; answer and/or redirect calls for information; establish priority and dispatch emergency calls; monitor, acknowledge, and input computerized alarm data; monitor and respond to video display activity; track and document all related activities; access, report, and update automated criminal records; receive, dispatch, and maintain hard‑copy records;

research and compose reports and communications equipment as required.

Incumbents may also handle direct citizen requests and staff mobile and remote communications command posts during special events and emergencies.

The First Review Date for this job is: 01/22/2026. This is an ongoing hiring process with multiple positions available. Applications will be regularly assessed, and hiring will occur at various points throughout the year. The job listing will remain open for as long as applications are accepted.

• Public Safety Dispatchers, working in campus safety communications centers, receive calls for assistance and information; dispatch police, emergency medical aid and fire response; provide related automated data search and entry; monitor various alarm systems; and track and document field unit activities and locations.
• Public Safety Dispatchers typically answer telephones, respond to analog and digital alarms, operate a variety of two‑way, multi‑frequency radio equipment to dispatch and communicate with police officers, emergency medical personnel, fire fighters, hazardous material response teams, parking enforcement officers, community service officers, and civilian department employees.
• Dispatchers are responsible for assessing the nature and priority of calls for assistance, determining and assigning the appropriate resources, tracking and documenting the resulting response and disposition on both hard‑copy and computerized media.
• Dispatchers research and report automated and hard‑copy records relating to public safety operations, input and update local, state and Federal criminal records, maintain security of confidential records, purge and destroy confidential records in accordance with law, compile and maintain resource files, develop, apply and update training manuals and records and train and evaluate staff members. (Training‑related duties are only for designated/assigned trainers).

• Applicants for positions in the Public Safety Dispatcher series are expected to possess the skills, knowledge, and abilities essential to the successful performance of the duties assigned to the position.
• Minimum qualifications for Public Safety Dispatcher include satisfactory completion of a POST‑certified, 120‑hour Public Safety Dispatchers' Basic…