Stockroom Inventory Coordinator

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* The Opportunity:

** In this role, you will report to the supervisor of site services and will work closely with the Avantor’s Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.
** Hourly Rate:** $27 - $28  
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* Location:

** Berkeley, CA
** Shift:
** Monday - Friday, 8 am - 4:30 pm
** Benefits:
*** Health and Wellness:
Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day
1)
* Time Off:
Paid Time Off (PTO), Company paid holidays, Choice holidays etc.
* Financial Well Being:
Spending Accounts:
Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
* Added Protection Coverage:
To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance
* Recognition:
Celebrate your peers and earn points to redeem on gifts and products
** What we’re looking for**
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* Education:

** High school diploma or GED required.
* ** Experience**: 2+ years in a customer-facing environment - material handling/inventory/customer service.
* Able to lift 50lbs. required
* 2+ years of applicable experience in inventory control, procurement, or related operations.
* Intermediate computer skills, including Microsoft Office with proficiency in Word and Excel
* A very customer-facing role
* SAP experience is a plus
* Act as a single point of contact with internal and external customers who will require the highest level of customer support; collaborate cross-functionally, and drive customer communication
* Ability to establish and foster positive customer relationships while having a positive can-do attitude
* Consistently exhibits a proactive mindset on a day-to-day basis, presents company information and KPIs to the team and/or customer
* Self-motivated and able to work independently, as well as in a team environment
* Exhibits a proactive mindset daily, understands company information and data to communicate to the team and/or the customer
* Enjoys being active in work environment
* Strong communication skills, written and verbal, driving communication both internally and externally
* Can drive business and encourage purchases
* Time management and organizational skill
* Demonstrate safe practices for both Avantor regulations and Customer sites
* Problem-solving, understanding the use of continuous improvement tools to enhance productivity/performance
* Sense of urgency in completing work assignments
** How you will thrive and create an impact
** Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
** In this role you will:
*** Coordinate all inventory types, which may include the following: common laboratory consumables, chemicals, and procurement functions.
* Focus on safety and adhere to safety as part of the scope of work, drive safety initiatives impacting Avantor safety standards.
* Workorder follow-up, doing GEMBA walks, and conducting onsite training to maintain certifications and access.
* Use of required Avantor and/or customer systems for job functions such as Inventory Management and Advanced SAP.
* Create, understand, and follow Standard Operating Procedures; make recommendations, anticipate needs, and understand what changes are required for SOP's and/or draft revisions;  demonstrated ability to train others on SOW/SOP, understand customer service/expansion requests, and relay to leadership for consideration.
* Control/fulfill Inventory, communication with customer, scope of work, and adherence to proper documentation outlining the change.
* Performs inventory coordination activities such as handling routine issues and entering shipping information into customer computer systems.
* Responsible for all customer service-related functions, including but not limited to: order entry, reporting, maintaining metrics, etc.
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