F2F Technical Project​/Program Manager; Credit Card Domain

Note:

End client interview will be F2F.

Position:
Technical Project/ Program Manager

Duration:
Full Time

Credit Card Domain

• 12+ years of credit card, payments experience from banking industry.
• 8+ years of experience in end-to-end lifecycle of Credit Card issuer area.
• Expert in card application, account management, credit & terms, rewards & benefits, payment processing, billing and collection.
• Expert in monetary processing, non-monetary processing, Credit Bureau Processing, Reissue, month-end processing.
• Experience in Payments, Rewards, Rules processing, Configurations, and Reporting.
• Experience in regulatory compliance in the area of interest rate and cardholder data.
• Working knowledge of how credit card issuer lifecycle works for business / merchant, financial institutes.
• Good to have knowledge of BIAN methodology & standards.

• Collaborate with business stakeholders to understand and document current business processes and automation requirements.
• Demonstrate, articulate functional implementation of card development projects.
• Work with cross-functional teams to define and document detailed business requirements, including process flows, use cases, and user stories.
• Facilitate workshops and meetings to gather input and feedback from business users and subject matter experts.
• Collaborate with IT teams to translate business requirements into technical specifications.
• Create test plans, test cases, and conduct testing to ensure that automation solutions meet business requirements.
• Provide training and support to end-users and ensure the successful adoption of solutions.
• Stay current with industry best practices and emerging automation trends.