Senior Delivery Manager​/Program Director – Banking & Digital Financial Services

Senior Delivery Manager / Program Director – Banking & Digital Financial Services

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Role:
Senior Delivery Manager / Program Director – Banking & Digital Financial Services

Job Type: Full time

Experience

12–16 years of progressive experience in Banking Technology, Digital Financial Services, and Program Management

We are seeking a seasoned Senior Program Manager / Program Director with deep expertise in the banking domain and digital financial products to lead complex, multi-year implementation programs for global and regional banks.

The ideal candidate brings a strong blend of banking domain knowledge, product and consulting experience, and end-to-end program delivery leadership
, with the ability to manage stakeholders across business, technology, and external partners while driving innovation and continuous improvement.

• Own and lead large-scale banking implementation programs from initiation through go-live and post-production stabilization
• Define program scope, milestones, delivery roadmap, and success metrics
• Manage multi-workstream programs involving business, technology, vendors, and client teams
• Ensure adherence to schedule, budget, quality, and regulatory requirements

• Leverage strong domain knowledge across:
• Digital Banking Platforms
• Digital Payments & Wallets
• Core Banking Systems
• Cards (Debit, Credit, Prepaid)
• Translate banking business requirements into clear execution plans
• Act as a trusted advisor to clients on banking modernization and digital transformation initiatives
• Serve as the primary client-facing program owner
• Build strong relationships with bank executives, product owners, and technology leaders
• Lead governance forums including steering committees, executive reviews, and risk councils
• Manage expectations, escalations, and executive communications effectively
• Proactively identify, assess, and mitigate program risks, issues, and dependencies
• Drive timely resolution of blockers while maintaining delivery momentum

• Own program planning, backlog prioritization, and release scheduling
• Oversee go-live readiness, cutover planning, and production deployment
• Provide clear, data-driven status reporting to internal leadership and customers
• Track program KPIs including delivery progress, quality, financials, and resource utilization
• Identify opportunities for process optimization, automation, and efficiency improvements
• Drive continuous improvement initiatives across delivery, governance, and execution models
• Contribute innovative ideas for banking product enhancements, platform evolution, and operational excellence

• 12–16 years of experience in banking technology and program management
• Strong experience working with:
• Consulting and system integration firms
• Proven track record of end-to-end program ownership with multiple banking clients
• Deep understanding of banking operations, digital financial products, and regulatory environments
• Hands-on experience managing large cross-functional teams and vendors
• Strong expertise in risk management, delivery governance, and client engagement
• Excellent communication, leadership, and executive presentation skills

• Experience leading multi-country or multi-bank implementation programs
• Exposure to agile, hybrid, and waterfall delivery models
• Experience with banking modernization, cloud migration, or platform transformation programs
• Ability to operate in high-pressure, fast-paced, client-facing environments

• Client & Executive Stakeholder Management
• Backlog & Release Planning
• Go-Live & Cutover Management
• Innovation & Process Optimization
• Strategic Thinking & Execution Excellence

Seniority level:
Director

Employment type:

Full-time

Job function:
Information Technology

Industries: IT Services and IT Consulting