Medical Assistant​/Front Desk Administrator

Overview

Curalta Foot + Ankle, LLC is a fast‑growing Podiatry practice that values an “Above & Beyond” approach to patient service. We are looking for a team player who will positively impact patients’ lives through excellent customer service.

Medical Assistant / Front Desk Administrator – Berkeley Heights, NJ.

• Greet patients upon arrival and accompany them to the examination room.
• Be approachable and available to answer questions and assist with completing required forms.
• Register new patients into the EMR system accurately, completing the New Patient Registration form, entering all patient demographic information, confirming insurance eligibility, and scanning all documents into patient charts.
• Check‑in returning patients in the EMR, confirming all necessary documentation is in place, including completing the Yearly Update Form.
• Mod Med EMR – Clinical entries.
• Prepare and maintain treatment rooms.
• Obtain patient medical history, medication and immunization records.
• Maintain patient confidentiality, abiding by HIPAA and OSHA requirements.
• Prepare and assist with procedures and treatments as necessary.
• Check‑out patients on the EMR, collecting Copays, outstanding balances, and any cost of products sold in office, scheduling follow‑up appointments and obtaining required signatures.
• Perform sterilization techniques.
• Perform inventory of supplies and equipment, replacing as needed.
• Confirm patient appointments by phone, ensuring accuracy of all details and rescheduling if necessary.
• Answer and direct phone calls in a timely manner with a positive attitude, handling all queries with compassion and professionalism.
• Answer emails and voicemail messages promptly and courteously.
• Scan and process additional paperwork into the patient EMR as necessary.
• Run daily close reports, ensuring all transactions are registered and balanced.
• Work collaboratively with other employees to achieve team goals.
• Perform any additional duties necessary to run the office efficiently.

• Medical Assistant Certification preferred.
• 2+ years of Medical/Clinical experience preferred.
• Knowledge of EMR computerized processes and data entry procedures.

• Positive attitude, trustworthy, accountable, responsible, and self‑motivated.
• Ability to multi‑task in a dynamic environment.
• Excellent time management and prioritization of direct patient care.
• Calm, professional demeanor.
• Friendly, courteous, and service‑minded.
• Efficient, thorough, and detail‑oriented.
• Team player focused on continuously improving the patient experience.

• Stand, walk and maneuver in small areas.
• Possess gross and fine motor skills.
• Occasionally sit, bend or kneel.
• Must be able to lift or move 15 pounds at times.

$20 – $23 per hour.