Software Engineer III

Walmart's Enterprise Business Services (EBS) is a powerhouse of seven exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart. As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart.

The Contact Center Engineering team develops and maintains platforms that enable seamless customer support experiences. They design scalable call, chat, and routing workflows, integrate enterprise systems, and ensure high reliability across interactions. By optimizing solutions, the team supports efficient service delivery through agents and automation. Their work drives fast, consistent, and reliable communication within the contact center ecosystem, enhancing operational performance and customer satisfaction.

The team emphasizes technical excellence, collaboration, and continuous improvement to address evolving business needs and deliver robust, scalable software solutions.

The Software Engineer III plays a critical role in designing, developing, and maintaining scalable software solutions that align with business and technical requirements. This position involves analyzing requirements, coding with adherence to standards, and implementing automated testing and deployment processes. The role demands expertise in multiple programming languages, frameworks, and tools, with a focus on delivering high-quality, secure, and efficient components.

Collaboration with stakeholders and continuous improvement of development practices are essential to support project goals and ensure system performance and reliability.

What you'll do...

Analyze and scope business and technical requirements to support agile development cycles.

Develop, configure, and maintain software components ensuring scalability, availability, and maintainability.

Write clean, minimalistic code following coding standards and best practices across multiple programming languages and frameworks.

Build automation scripts to streamline continuous integration and delivery processes.

Implement telemetry and security features to meet compliance and performance standards.

Create and execute test cases, perform debugging, and conduct root cause analysis to resolve defects.

Monitor application performance and provide ongoing maintenance and improvements.

Collaborate with stakeholders to align solutions with business objectives and technical needs.

Strong knowledge of software development lifecycle, including agile methodologies, CI/CD, and Dev Ops practices.

Experience in requirement analysis, scoping, and translating business needs into technical solutions.

Ability to design, develop, and maintain scalable, secure, and high-availability software components.

Proficiency in debugging, testing, and defect management using relevant tools and frameworks.

Familiarity with telemetry, automation scripting, and continuous integration tools.

Excellent technical acumen with a focus on delivering quality software aligned with business objectives.

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption.

People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at…