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Customer Business Development Supervisor

Job in Bentonville, Benton County, Arkansas, 72712, USA
Listing for: Ferrero International S.A.
Full Time position
Listed on 2026-01-31
Job specializations:
  • Sales
    Business Development, Sales Marketing, Sales Representative, Account Manager
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Customer Business Development City Supervisor
** Customer Business Development City Supervisor****.
*****
* About the Role:

**** To achieve Sales Results as well as to develop coverage and the Ferrero Building Blocks for the city assigned.
***
* Main Responsibilities:

****** Sales Forecast, Budget and Objectives
** Develop and manage operatively weekly rolling sales forecasts for the assigned district

Ensures in line with business objectives the proper management of budget (reach targets on trade spending, returns, profits)
** Customer plans and sales development
** Detect and propose business development and growth opportunities, ensure quantity and quality development in the assigned district (Business Blocks KPIs)
Properly distribute resources (human, financial, POSM, etc.) for most effective ROI
** Negotiation
* * Presents, negotiate and sign agreed budget with distributors if any (Define and communicate objectives and policy to customers)
** Field Management
** Defines with distributor the level of service expected (business model, dedicated vs shared sales force, KPIs etc) and monitor the actual outcome

Ensure application of national and local KA agreements

Ensure achievement of the district sales targets (Building Blocks KPIs)
Propose sales force structure – dedicated vs shared sales force etc., location, headcount

Manage distributors and wholesalers, ensure payment to Ferrero, follow up credits and assure the information flow from distributors on sales and expenses
** Planning and control
** Plans daily and weekly routing and ensures conformity by sales representatives

Monitors field activities performance and accomplishment of sales conditions, agreements and relevant BB KPIsEnsure stock management and control, propose actions to resolve over-stocks, out-of stocks

Ensure that all agreed reports are provided timely and accurately - from distributor, from the sales force (in store scorecard) and ensure accuracy, up & down with KAM (actuals on stocks and sales, freshness, other regional reports, reports from promoters)
** Marketing and Trade Marketing
** Implement brand strategies, achieve qualitative and quantitative objectives set by marketing, report on opportunities, obstacles

Ensure implementation of TM activities, active and proper in-store activities execution

Is responsible for control: visibility, positioning of POSM and takes measures to execute trade marketing activities if they are not in place

Makes proposals on new types of POSM and in-store activities to Regional TM Supervisor Control work of Promoter (during market visit) – presence, presentation etc. Report on issues to Regional Trade Marketing Supervisor.
** Managing Human Resources
** Define sales targets to field team for the structure managed by SKU, control results

Regularly evaluate performance of the structure assigned through joint visits and market visits: evaluate achievement of the BB KPIs, effect coaching and motivate subordinates

Participate in recruitment and selection according to the job descriptions and company values

Train new comers on merchandising, sales skills, Trade marketing execution, explain Ferrero sales principles and commercial policy, communicate new products, new projects, promo etc.

Other tasks assigned by line manager or company
**** Who we are looking for:
***** Chinese Local Labor contract with local salary & benefits package will be offered for this position.
** Proficiency in English and Mandarin speaking.

Sales skills; negotiating skills, KAM skills, Market Knowledge:
Traditional & Modern Trade, Impulse Channel;
Ferrero Portfolio;
Ferrero Commercial Policies;
Channel & Customer Plan;
Commercial Logistics;
Sales, Field & Merchandising Processes
**** How to be successful in the role and at Ferrero:
**** Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Requisition   51363     Job function  Sales     Country  China     City  Wenzhou      
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