Retail Sales Associate

Overview

Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you’re right where you need to be.

• Explain and demonstrate product capabilities as well as offer suggestions based on customer’s wants and needs.
• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with the opening/closing of one of our store retail environments.
• Properly handle cash.
• Engage in workshops, special events, and product demos.
• Support your fellow sales agents when needed.
• Continuously expand knowledge of current Cox products as well as competitor product offerings by participating in regular training classes.
• May be required to work in other locations in the same geographical area.

• Variable targeted total compensation of $49,668 ($23.88/hr.). High earners reach an average annual compensation of just over $63,655 ($30.60/hr.). Targeted total compensation may vary based on factors including location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full‑time hourly base rate of $16.50/hr. plus monthly targeted commissions of $1,279. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.
• Cox offers a highly competitive pay plus an uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). Free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
• Good work should be rewarded, and not just with a healthy paycheck. Cox culture values people more than technology, so we reward contributions, celebrate successes, and support colleagues who “get you.”

• HS diploma/GED or up to 2 years of relevant work experience.
• Ability to meet established sales, retention, and customer experience targets.
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions‑based approach and influence customer decisions.
• Ability to build relationships and adapt to a diverse customer base.
• Ability to multi‑task and prioritize in a service‑oriented, fast‑paced team environment.
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services.
• Computer literacy with an aptitude for learning communication products, services, and accessories.
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays.
• Ability to lift 25‑50 pounds to help manage stock room inventory.

• Some college experience with a focus in sales, business and/or management.
• One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.).
• Experience selling Wireless/Mobile products.
• Fluency in Spanish, both written and spoken.

USD 15.29 – 22.88 per hour. Hourly pay rate is $15.29 – $22.88/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $15,348.00.

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Come join the Cox family of businesses and make your mark today!