Shift Manager

About the Role

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee owns a license to use McDonald’s logos and food products but is a separate company and employer. Employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling are the responsibility of the franchisee.

Managers lead shifts every week, ensuring customers get a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift, ensuring quality, service, and cleanliness.

Shift Managers perform a variety of tasks, including planning for each shift, monitoring performance, ensuring standards, monitoring safety, security, profitability, and communicating with the next Shift Manager. They may also be responsible for meeting targets and helping departments achieve goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. Positive team players with a flexible schedule and a passion to work in a fast‑paced environment are desired. Must be 18 years or older.

• 15–25 days paid vacation
• 10 paid holidays and an 8‑week sabbatical every 10 years
• Education through Archways to Opportunity, including high school degree, college tuition assistance, and English classes
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and Long‑Term Disability, life and accident insurance
• Paid Leave of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

McDonald's Corporation and McDonald's USA, LLC are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, veteran or military status, genetic information, or any other legally‑recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or state or local laws.