Senior Manager, Site Merchandising
Listed on 2026-01-02
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Management
Operations Manager
Position Summary...
Want to help lead the way inredefininghow we shop online?
The Senior Managerof Site Merchandising for eCommerce Site Operations– Home Décor is a criticalleader in shaping thecustomersite experienceforadepartment within our Strategic Business Units (SBUs), overseeingeverything from visual merchandising to content strategy to functionality and department-levelcampaign planning and execution.
They’d‑drive impact, improvement and innovation to create a truly frictionlessonline shopping experience andhelpour eCommerce business.
What you'll do...You’ll
sweep us off our feet if:
- You understand how customers shop online and use strategic thinking and innovation to create a seamlessand freshsite experience for our customers.
- You’re a visionary constantly looking for ways to set us apart from the competition, driving newand enhancedfunctionality to make the shopping experience easy and convenient.
- You used data and insights tomakeinformed and impactfuldecisionsand you have the acumen to translate complex data into actions and improvements.
- You have an incredible focus on operational excellence and getting the fundamentals rightand canidentifyopportunitiesforefficiencyand improvement.
- You build trust quickly and can lead by influence , creating impact through partnership as well as ownership.
- You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coachyour fellow team members.
- Creating an exemplary site experience for your department– You’ll drive the holisticsitestrategyfor aspecificdepartment within
Strategic Business Unit (SBU), using customer insights totell a cohesive story and create a seamless customer experience, overseeingvisual site merchandising and content strategy,sitefunctionalityincluding navigation, hierarchy, search and browse,etc., new product on-boarding, and more.
• Telling a story through our site – You’ll identify key trend forecasts, define the department’s story-telling roadmap, and use key functionalities like taxonomy and search to enhance the customer journey on our site, telling a cohesive story to win customers’ hearts and minds.
• Monitoringsitehealth and performance through analytics and key metrics– You’ll oversee the development of site metrics and dashboardstomonitorsite health, providing strategic insights to internal stakeholders to influence the overall direction for the site.
• Becoming an invaluable strategic partnerto internal stakeholders– You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution.- Operating with excellence –You’ll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge and performance.
- Bachelor degree in businessor related field or equivalent experience in Business or related field
Qualification:
- 8+years related experience in Merchandising, Site Merchandising, or related field
- Masters Degree in Businessor related field
- 4+ years demonstrated experience managing a team
- 4+ years of experience in consumer-focused e-commerce environment
- Strong customer obsession focused on building the right site experience for our customer
- Analytical and process-oriented, comfortable making data-driven decisions
- Ability to set clear team objectives and performance measures
- Ability to select and develop a team of future leaders
- Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
- Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits…
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