Site Merchandising Project Manager; Hybrid

Compensation Range: $52 - 58 per hour

Location: Bentonville, Arkansas

Job Type: Contract

Are you the type of person who finds a missing spreadsheet field physically painful? We are looking for an execution-focused Operations & Delivery Coordinator to own the intake and launch workflows for our Site Merchandising team. This role is about operational rigor. You will be the primary filter for new requests, ensuring every initiative has clear milestones, complete documentation, and a foolproof launch plan.

You don't set the strategy—you ensure the strategy is executable by removing friction and enforcing high standards for every handoff.

• Intake Triage & Quality Control:
  Triage all incoming requests via JIRA; validate that every request is launch‑ready with correct module counts, platform targeting, and committed dates.
• Standard Enforcement:
  Route incomplete requests back to stakeholders with clear deadlines for missing information; no placeholder ambiguity allowed.
• Conflict Resolution:
  Identify and resolve module definition discrepancies to keep sizing and scheduling consistent across the team.
• Master Documentation & Governance:
  • Source of truth:
    Create and maintain master documentation for all site initiatives, linking key contacts, PRDs, creative assets, and final copy.
  • Change control:
    Own the change log; ensure changes ripple through JIRA, trackers, and master docs instantly.
  • Knowledge management:
    Curate and update a library of reusable templates and playbooks so the team scales without losing quality.
• Launch Readiness & Quality Checks:
  • The final checklist:
    Execute standardized launch readiness checks; ensure creative assets are in hand, naming conventions are followed, and unique identifiers are applied correctly.
  • Validation coordination:
    Act as the air traffic controller for validation requests, ensuring owners know exactly what to test and by when.
  • Issue troubleshooting:
    Use established playbooks to solve tactical day‑of issues, escalating to Engineering or Product only when necessary.
• Process Improvement:
  • Failure analysis:
    Identify recurring bottlenecks–like late asset handoffs or missing intake fields–and propose process fixes to reduce cycle time.
  • Meeting reduction:
    Improve documentation clarity to reduce the need for status meetings and manual walkthroughs.

• Experience:
  
  2–4 years in Project Coordination, Production, or Operations (Agency or Brand‑side).
• Technical Proficiency:
  • JIRA & Confluence:
    Advanced ability to manage complex intake tickets and documentation hierarchies.
  • Workflow management:
    Experience with change control and versioning in a fast‑paced digital environment.
  • Mindset:
    High detail/ high discipline; enjoy enforcing rules and standards to help a team succeed.
  • Communication:
    Firm but collaborative; can tell a stakeholder “no” or “not yet” with professionalism and clarity.

Equal Opportunity

Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by Randstad Digital offers a comprehensive benefits package, including medical, prescription, dental, vision, AD&D, and life insurance, short‑term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.