Product Development Manager

NLB services
is seekingemployeesfor the position of Product Development Manager/ Product Analyst
at
Bentonville, AR
one of its direct client. Interested folks please share your resume with prabhat(dot) kumar (at )nlbservices(dot) com
or call me directly at.

Position:
Product Development Manager/ Product Analyst

Location:
Bentonville, AR

Client is looking for a strong individual with leadership skills who excels in market place product analysis and on-boarding sellers. The person also would need to have strong verbal and written communication to address the product/technical issues.

• To work as Integration Engineer to onboard sellers from end to end by helping them clarifying their questions and resolving all integration issues.
• Plan and meet the weekly target to onboard sellers.
• Understand business flows, tools, trouble shoot and support seller issues using tools.
• Highlight issues, share progress and status reports to client managers and involve right team for issue resolution as required.
• Ongoing management of seller issues, queries throughout the integration journey
• Coordination of issue resolution across business, production support, business support analyst and functional teams in the context of specific issues.
• Identify trends to figure out hotspots for effort and support cost drivers – work with PM and Engineering to build features and tools to reduce costs.
• Process improvements to reduce onboarding efforts and costs.
• Institute and monitor onboarding case resolution metrics and drive efficiencies.
• Identify systematic issues that need fixes across systems until hand off to production support/Engineering/Product teams via backlog for implementation.
• Understand seller setup process and educate sellers on process, requirements and timelines for on-boarding process.
• Work with internal teams to set up appropriate systems, code promotions into production until seller can go live.
• Understanding of integration interfaces, lower level systems at UI/debugging level to be able to bring on new direct sellers.
• Help to integrate partners to MP infrastructure

• Bachelor's Degree and 4 years’ experience
• Prior experience in leading teams

• Experience in using market place portal and other supporting tools, alerts, reports and analytics.
• Basic knowledge in Java, web services and database.
• Ability to summarize and present complex issues to a variety of audiences: technical and non-technical

Prabhat Kumar

———————————————————

Next Level Business Services, Inc.

Staffing|Consulting|Outsourcing

Phone:  | Fax:

e-Mail:prabhat(dot) kumar (at )nlbservices(dot) com|Web:

All your information will be kept confidential according to EEO guidelines.