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Director, Business Operations & Enablement - Tech Process Management

Job in Bentonville, Benton County, Arkansas, 72712, USA
Listing for: COMFORT SYSTEMS
Full Time position
Listed on 2026-01-19
Job specializations:
  • IT/Tech
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 110000 - 220000 USD Yearly USD 110000.00 220000.00 YEAR
Job Description & How to Apply Below

Position Summary... What you’ll do... Director, Business Tech Process Management Role Overview:

We are searching for an experienced process design and innovation leader to drive the transformation and automation of our product development workflows. You will serve as an advisor to executive leadership on global strategic process optimization initiatives, with a proven track record of implementing large-scale technology and digital process transformation programs by leveraging core engineering and design management principles across enterprise domains,
Product Lifecycle Management ,
Data & Analytics , and AI-enhanced design tools
.

You are a visionary thinker with a proficiency to force engineering processes and drive significant performance improvements. You’ll be responsible for supporting our Design organization in mapping new processes, as well as translating business requirements into functional concepts and testing them through simulation as a basis for technical implementation. In this highly visible strategic role, you will manage and track projects independently, aligning business needs with multiple stakeholders.

Key Responsibilities:

Process Design and Documentation:

You’ll collect business requirements, recommend process tech solutions, and align them with cross-functional stakeholders. You will develop structured and detailed Business Requirement Documentation (BRD) as well as driving implementation through home grown technology, third-party tools, and PLM solutions. You will also have responsibility and overview of the End-2-End Walmart Fashion Brands calendar process.

Project Management:

In this role, you’ll manage and drive projects independently. You will define and schedule realistic project timelines in alignment with our tech teams, considering available resources and overall constraints. You’ll track and document project progress and milestones through project management software and monitor implementation budgets, providing regular flash updates to leadership on progress. Additionally, you will prepare and host project meetings and workshops to efficiently develop new system solution designs.

Stakeholder

Management:

Keeping all required stakeholders in the loop and informed about insights and status of your assigned projects will be part of your responsibility as well as to have an overview of required and available resources and highlighting potential bottlenecks. You also contribute to steering meetings with our senior management to get direction on open decisions and questions.

User Acceptance Testing & Implementation:

You will be responsible for testing all implemented solutions to ensure high quality and seamless integration of technical developments. Additionally, you will document and track the testing efforts and progress.

Training:

Preparing training materials and documentation is a key aspect of the role, along with facilitating and delivering the training sessions.

Preferred Qualifications:

Education:

MBA or equivalent advanced degree preferred.

Experience:

Minimum of 5 years of experience in product management, with a focus on process improvement and automation. Experience in the fashion industry is highly desirable.

Technical

Skills:

Proficiency in PLM systems and experience working with engineering teams to develop and implement technology solutions.

Process Improvement Expertise:

Strong knowledge of process improvement methodologies, such as Business Process Reengineering, Lean Six Sigma, Smart Kaizen, with a proven track record of successful implementation.

Analytical

Skills:

Ability to analyze complex processes and big datasets to identify areas for improvement and develop effective solutions.

Communication

Skills:

Excellent written and verbal communication skills, with the ability to develop clear and comprehensive BRDs and lead cross-functional teams.

Innovation:

Demonstrated ability to drive innovation and implement emerging technologies.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock…

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