Senior Manager, Data Science- GenAI

Position Summary...

The Customer Insights and Strategy (CIS) team is seeking a visionary Senior Manager to lead the design, development, and deployment of advanced Generative AI and Agentic AI solutions. In this role, you will spearhead innovation across multi‑agent LLM systems, retrieval‑augmented generation (RAG) pipelines, and scalable AI architectures to power intelligent, context‑aware applications across Walmart’s enterprise. This is a high‑impact opportunity to lead cutting‑edge AI initiatives that redefine how Walmart connects with customers and operates at scale.

• Develop and Scale GenAI Strategy:
  Define a multi‑year vision and enterprise roadmap for GenAI, applying a platform‑centric approach to deliver scalable, reusable solutions.
• Lead Cross‑Functional
  
  Collaboration:
  
  Influence and align stakeholders across Product, Marketing, Operations and engineering to ensure GenAI initiatives support strategic business goals.
• Lead Business Transformation:
  Embed GenAI‑driven automation into core workflows to enhance productivity, streamline operations, and accelerate growth across business functions.
• Collaborate with Top Talent:
  Work alongside world‑class engineers to architect and deliver high‑impact GenAI solutions that address Walmart’s evolving business needs.
• Identify AI Opportunities:
  Proactively assess business processes to uncover gaps and inefficiencies that can be optimized through AI‑driven solutions.

• Enterprise GenAI Leadership:
  Proven success driving GenAI strategy and implementations across organizations, with deep knowledge of scalable architectures and GenAI concepts.
• Cross‑Functional Influence:
  Ability to align marketing, product, and engineering teams around AI‑driven goals, translating complex tech into business impact.
• Innovation & Agility:
  Experience leading rapid experimentation with LLMs, prompt engineering, and agentic workflows to unlock new capabilities.
• Customer‑Centric Mindset:
  Strong understanding of consumer behavior and marketing dynamics, ensuring AI solutions are grounded in real‑world needs.
• Hands‑On Technical Expertise:
  Skilled in building and deploying GenAI solutions using modern frameworks and cloud‑native tools.

Walmart’s ambition is to be America’s favorite place to shop with more customers and members across all income brackets, shopping more things, more often. As a Marketing team, we will change customers’ beliefs and behaviors to choose Walmart first by creating demand, building customer loyalty and strengthening brand equity.

As a Senior Manager of AI within the Customer Insights and Strategy (CIS) team, you will play a pivotal role in driving marketing success through strategic vision and cutting‑edge AI solutions. Our mission is to be indispensable agents of change, fueling Walmart’s ability to delight customers through:

• Data‑driven decision‑making enhances marketing performance and informs strategic planning.
• Automation and efficiency improvements that streamline operations and accelerate execution.
• Innovation at scale, embedding fast‑paced experimentation into every aspect of our work.
• Customer‑centric intelligence, ensuring our strategies are grounded in real human needs and behaviors.

You’ll collaborate with Business Partners, Global Tech, and Product teams to unlock insights, build scalable AI tools, and shape the future of how Walmart connects with its customers.

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will…