Treatment Coordinator - Westrock Orthodontics

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Treatment Coordinator - Westrock Orthodontics Apply locations Bentonville, AR time type Full time posted on Posted 2 Days Ago job requisition

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

At Westrock Orthodontics the Treatment Coordinator (TC) controls the new patient flow of the practice. The TC plays a vital role in customer relations and service. The Treatment coordinator's goal is to capture new patients and retain the existing patients through quality customer care.

This is a position where you will be selling Orthodontic treatments and services to clients who have come into the clinic for treatment consultations. You must be an energetic individual with the ability to understand all aspects of the treatment plan and explain it to the patient.

Responsibilities

• Ensure the new patient/parent/guardian understands the treatment.

• Presents the fees for services and provides payment options to the client.

• Conveys a positive image of the practice.

Qualifications

• Must have the ability to work well with the public.

• Excellent verbal and written communication skills are required.

• Excellent attention to detail

• Ability to multitask.

• Must have the drive to succeed in sales and to meet goals

• Excellent time management skills

Qualities needed to be successful in this role

Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. Overall, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.

Total Rewards: You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:

• Support you Professionally: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.

• Support your Health & Well-being: flexible health and insurance options, Employee Assistance Program, and complimentary orthodontic treatments that help you and your family stay on track.

• Life Balance: Paid time off and holiday pay.

• Planning for the future: plan for the future with an industry-leading 401K retirement plan with matching company contributions.

At Rock Dental Brands, we believe that every team member shares the most important job, because whether directly or indirectly, we are all crucial to the patient journey. We are a unified team with a commonly held desire to give patients positive, uplifting experiences that they will want to share with others.

Our team members are committed to continuous learning. A valued-voice for both our patients and practices, our clinical teams enjoy a rewarding career, complete with educational and growth opportunities, flexibility and financial stability. We invest in our people to further their knowledge and improve our patients’ experiences.

We may be a bit biased, but we think it’s one of the best companies to work for. We truly value our team members. We challenge them daily and celebrate their successes. What really sets us apart from most other jobs is the opportunity to work together as a team, to truly make a difference in our patients’ lives, and to help create smiles that will last a lifetime.

We take great pride in our company’s culture because it’s so rich and deeply embedded in everything we do.