Manager, Operations

Position Summary...

This role will report to the Sr Manager, Process Improvement within the WFS Business Operations Organization. Primary responsibilities in this leadership role will include working with operations teams and leaders in the Fulfillment Centers as well as leaders within WFS. This role will be a key interface between Fulfillment Centers, Product Developers, Account Managers, Seller Support, Partner Support, Transportation Partners, Business Operations, and Leaders throughout Walmart.

This role will be central to the success of operations in the WFS business and will own performance and execution of WFS service integrations, operations, and processes; to include problem deep dives, data collection and reporting, process improvement, and the further development of tracking and performance measures.

This role may require 30% travel.

What you'll do...

You'll sweep us off our feet if…

* Strong business communication skills, both written and verbal; with ability to communicate / present, also ability to express complex technical topics clearly & easily.

* You're a data driven, operations minded person with a desire to build partnerships across multiple channels to drive process improvement.

* You are familiar with Fulfillment Center Operations.

* You are experienced with Excel, SQL, and Tableau.

* You love to jump in, determine next steps, and execute improvement initiatives in a fast-paced environment while managing multiple projects and tight deadlines.

You'll make an impact by…

* Understanding, reporting, and improving Daily Operational performance - Improve and standardize operational metrics to help the Fulfillment centers service our customers and sellers with speed and accuracy.

* Collaboratively bring cross functional teams together to track requirements, milestones, and actions necessary to successfully integrate new service offerings for WFS.

* Build the Tools to Monitor WFS Operations - In collaboration with business analysts, build and develop measures and tools to monitor operations through advanced excel, basic level SQL, and tableau applications.

* Understand the challenges and discover opportunities within Operation to focus efforts for improvement through standard work, program enhancements, and system updates.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full

Job Description can be made available as part of the hiring process. About Walmart Ecommerce We are Walmart eCommerce - the team shaping the future of online shopping by defining the global online marketplace that influences millions of shoppers daily. We bring a passion and expertise that is unmatched, and our efforts have an epic impact on the world around us, both inside and outside of work.

With colleagues across the nation, we strive to create a sense of belonging and embrace diversity in all forms, with no shortage of guidance and support for you as you grow and develop your career here. Discover the impact you can make at  At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see  Live Better U is a Walmart-paid education benefit program for full-time and part-time…