Retail Supply Chain Manager

Overview

About Us:

At Exxon Mobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.

The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. We invite you to bring your ideas to Exxon Mobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs.

Learn more about our What and our Why and how we can work together
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We are seeking a highly motivated and experienced Retail Supply Chain Manager to lead strategic supply chain initiatives for our large, high-impact customer accounts. This role is critical to ensuring operational excellence, customer satisfaction, and long-term growth across a diverse portfolio of strategic partners. The ideal candidate will bring a deep understanding of end-to-end supply chain processes, a strong analytical mindset, and a collaborative approach to managing complex customer relationships.

This role is based in Bentonville, AR, and reports to the Customer Team Leader.

Location:

Bentonville, AR

• Develop and execute supply chain strategies tailored to large strategic customers
• Serve as the primary supply chain liaison for assigned accounts, ensuring alignment between customer expectations and internal capabilities
• Collaborate cross-functionally with Sales, Operations, Logistics, and Manufacturing to deliver seamless customer experiences
• Monitor and optimize inventory levels, order fulfillment, and transportation performance
• Identify and implement process improvements to enhance efficiency, reduce costs, and improve service levels
• Analyze supply chain data to identify trends, risks, and opportunities for strategic growth
• Lead customer-facing meetings to review performance metrics, resolve issues, and align on future initiatives

• 7+ years of experience in supply chain management, with emphasis on strategic customer accounts
• Bachelor’s degree in Supply Chain Management, Business, Logistics, or related field
• Proven ability to manage complex supply chain operations and lead cross-functional collaboration
• Strong analytical skills; proficient in ERP systems (e.g., SAP, Oracle) and data visualization tools (e.g., Tableau, Power BI)
• Excellent communication and interpersonal skills; adept at influencing stakeholders across all levels
• Experience in customer-facing roles and managing service-level expectations
• Familiarity with diverse product categories and retail environments
• Willingness to travel to support customer engagements and operational reviews

• Experience in the retail or consumer goods industry
• Familiarity with EDI and API integration
• Strong presentation and storytelling abilities
• Proven ability to influence outcomes and drive alignment across teams, regardless of formal authority
• Strategic thinker with the ability to seamlessly shift between analytical problem-solving and high-level strategic planning
• Skilled at prioritizing effectively in ambiguous or fast-changing environments
• Proactive learner with a strong drive to explore new ideas and continuously improve

• Pension Plan:
  Enrollment is automatic and at no cost to you. The basic benefit is a monthly annuity to be paid to you in retirement for the rest of your life.
• Savings Plan:
  You can contribute between 6% and 20% of your pay and are encouraged to enroll right away. If you contribute at least 6% to your savings plan, the Company will contribute a 7% match.
• Workplace Flexibility:
  We have several programs such as “Flex your Day”, providing ad-hoc flexibility around when and where you work, as well as longer-term programs such as leaves of absence and part-time work.
• Comprehensive medical, dental, and vision plans.
• Culture of Health:
  Programs…