Senior Manager, Business Operations eCommerce - Cross Border

Overview

Position Summary — Walmart is seeking a Sr Manager-Cross Border Expansion to join our growing and fast-paced eCommerce Marketplace team focusing on the Seller Fulfilled Business. This role sits at the intersection of Business, Product, Tech, Analytics, International, Marketing, Sales, and Support teams. This leader will drive the strategy for building and scaling a strategic initiative (Cross Border Seller Fulfillment using Ship with Walmart) by managing the International Seller On-Boarding and ramp strategy, owning the Seller Experience, incentives strategy, international lane expansion, and full business management (owning the P/L report).

This person will build out a team to help scale the program and lead improvements in seller performance for out-of-country shipments by implementing step-function changes to improve promise speed, delivery speed, and on-time delivery accuracy, in collaboration with Product and Research Science Teams. The role also considers expanding footprint to support sellers directly in their country of origin. The ideal candidate is data-driven, able to quickly identify trade-offs in prioritization, and capable of aligning with and earning trust across multiple stakeholders and teams.

This role requires financial background (owning the P&L) with experience launching products from analysis/segmentation to launch plans. Experience in the Seller Fulfillment space, including strategy development and execution, is required. This person must be skilled at engaging and communicating with a senior executive audience while balancing detailed analysis. It is also required to have experience on international marketplaces and understanding the nuances of importing goods into various countries.

• Respect: Builds strong, trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; communicates and listens attentively with energy and positivity to motivate, influence, and inspire commitment and action.

• Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world by creating belonging, eliminating waste, and participating in local giving.

• Leadership: Follows the law, our code of conduct, and company policies; sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns; reinforces our culture of nonretaliation; listens to concerns, takes action, and holds self and others accountable for results in line with our values.

• Serve: Delivers expected business results while putting customers/members first with an omni-merchant mindset and a focus on Every Day Low Cost and Every Day Low Prices for customers and members.

• Excellence: Strives for excellence by raising the bar, fostering curiosity, seeking feedback, and encouraging learning, innovation, and measured risk-taking with resilience.

About the Team — Our team thrives on collaboration, innovation, and a shared commitment to excellence at the intersection of analytics, business strategy, and customer engagement, supporting company-wide initiatives and empowering associates to deliver results.

• Lead discussions and present to diverse audiences, using data and analytics to build compelling narratives and influence business decisions.

• Design and implement customer engagement strategies based on advanced market and customer analytics.

• Consult with business leaders, drive cross-functional initiatives, and foster a culture of collaboration and continuous improvement.

• Manage complex projects, ensuring alignment on timelines, resources, and deliverables while adapting to changing priorities.

• Develop and apply advanced data visualization techniques to communicate insights and guide business strategy.

• Proven expertise in business communication, including verbal/nonverbal techniques, situational awareness, and relationship building.

• Strong analytical skills with…