Manager, Process Improvement

Position Summary

Join a high-impact team driving transformation across Walmart’s Marketplace and Seller Support ecosystem. As a Manager of Process Improvement within Change Management, you’ll lead initiatives that shape how we scale operational readiness, improve seller experience, and enable tech-powered solutions. This is a unique opportunity to influence cross-functional change in a dynamic, fast-paced environment.

About the Team

Our Change Management team empowers sellers and operational teams through people-led, tech-powered solutions. We focus on proactive planning, readiness design, and stakeholder alignment to ensure smooth implementation of product, policy, and process changes. This role plays a critical part in bridging gaps between Operations, Learning & Development, Workforce Management, and Product teams to deliver scalable, efficient change.

• Lead change management efforts across a portfolio of Marketplace and Seller Support initiatives
• Design and implement scalable processes that support operational readiness and adoption
• Collaborate cross-functionally to align stakeholders and ensure seamless execution
• Translate strategic goals into actionable plans that drive measurable outcomes
• Promote proactive change practices through structured planning, communication, and engagement

• Experience managing cross-functional projects or programs in eCommerce, customer support, or operational transformation
• Strong ability to connect strategy to execution through structured planning and stakeholder engagement
• Comfort with ambiguity and a track record of driving clarity and outcomes across teams
• Familiarity with change management frameworks (e.g., Prosci, ACMP) or project management methodologies (e.g., PMP, Agile)
• Excellent communication skills and a bias toward action

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.

Walmart ().

The annual salary range for this position is $80,000.00 - $. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:

Bachelor’s degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 2 years’ experience in consulting, project management, business strategy, or relevant area OR 4 years’ experience in consulting, project management, business strategy, or related area.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects, Project Management

Masters, Masters:
Human Resources, Masters:
Supply Chain

Lean Six Sigma Champion Certification - Certification

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer
- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.