Director, Business Operations & Enablement - Tech Process Management
Listed on 2026-01-22
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Business
Business Management, Business Analyst
Position Summary
We are searching for an experienced process design and innovation leader to drive the transformation and automation of our product development workflows. You will serve as an advisor to executive leadership on global strategic process optimization initiatives, with a proven track record of implementing large-scale technology and digital process transformation programs by leveraging core engineering and design management principles across enterprise domains, Product Lifecycle Management, Data & Analytics, and AI-enhanced design tools.
As a visionary thinker, you will force engineering processes and drive significant performance improvements. You’ll be responsible for supporting our Design organization in mapping new processes, translating business requirements into functional concepts, and testing them through simulation as a basis for technical implementation.
In this highly visible strategic role, you will manage and track projects independently, aligning business needs with multiple stakeholders.
Key Responsibilities- Process Design and Documentation:
Collect business requirements, recommend process tech solutions, and align them with cross‑functional stakeholders. Develop structured and detailed Business Requirement Documentation (BRD) and drive implementation through home‑grown technology, third‑party tools, and PLM solutions. Oversee the End‑2‑End Walmart Fashion Brands calendar process. - Project Management:
Define and schedule realistic project timelines in alignment with technology teams, considering available resources and constraints. Track and document project progress and milestones through project management software, monitor implementation budgets, and provide regular flash updates to leadership. Prepare and host project meetings and workshops to develop new system solution designs. - Stakeholder Management:
Keep all required stakeholders informed about insights and status of assigned projects, maintain awareness of available resources, and highlight potential bottlenecks. Contribute to steering meetings with senior management to receive direction on open decisions and questions. - User Acceptance Testing & Implementation:
Test all implemented solutions to ensure high quality and seamless integration of technical developments. Document and track testing efforts and progress. - Training:
Prepare training materials and documentation and facilitate and deliver training sessions.
- Education: MBA or equivalent advanced degree preferred.
- Experience: Minimum of 5 years in product management with a focus on process improvement and automation. Experience in the fashion industry is highly desirable.
- Technical
Skills:
Proficiency in PLM systems and experience working with engineering teams to develop and implement technology solutions. - Process Improvement Expertise: Strong knowledge of Business Process Reengineering, Lean Six Sigma, Smart Kaizen, and proven success in implementation.
- Analytical
Skills:
Ability to analyze complex processes and big datasets to identify improvement areas and develop effective solutions. - Communication
Skills:
Excellent written and verbal communication, with the ability to develop clear BRDs and lead cross‑functional teams. - Innovation: Demonstrated ability to drive innovation and implement emerging technologies.
- Bachelor’s degree in business or related area and 7 years’ experience in consulting, corporate strategy, business development, or related area OR 9 years’ experience in consulting, corporate strategy, business development, or related area.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities.
The annual salary range for this position is $ – $. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:
- Stock
600 Integrity Dr, Bentonville, AR 72716, United States of America
Workplace SafetyWalmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
For information about benefits and eligibility, see One.
Walmart.
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