Senior Manager, Technology Operations - WM Shipping Bentonville, AR

Senior Manager, Ship with Walmart Strategic Initiatives

Walmart is seeking a Senior Manager, Ship with Walmart Strategic Initiatives to join our growing and fast-paced eCommerce Marketplace team focusing on the Seller-Fulfillment Services (SFS) business. If you are passionate about an entrepreneurial role which has high relevance, visibility and impact as well as regular interactions with Walmart executives, then this might be the right opportunity for you! In this role, you will be responsible for growing existing programs and launching new ground-breaking capabilities for Ship with Walmart to provide a cohesive world-class delivery experience for our Marketplace sellers and buyers.

The Walmart US eCommerce Marketplace team builds products that connect sellers across the world to buyers shopping our marketplaces, enabling access to our customers to over 350M items, and growing selection. Excellence in the end-to-end shipping and delivery experience is the cornerstone of our promise to our sellers and buyers. In this role, you will collaborate across our vast seller base, external service providers (carriers, freight forwarders, fulfillment service providers), Strategy, Product, Engineering, Operations, Finance, Procurement, Transportation, Supply Chain, and other internal partners to build delivery experience solutions that provide our sellers with the tools and processes to propel their businesses to the next level, and for our buyers, a best-in-class shipping experience.

In short, you will be responsible for scaling a new initiative within our Ship with Walmart program with C-suite visibility by designing, scoping, and building capabilities that allows our sellers to ship to any customer accurately and reliably at the fastest speeds and lowest costs. You will relentlessly look for ways to improve seller and buyer experience by increasing our capabilities and functionality and building feedback loops across multiple high visibility domains.

You will build a world-class transportation solution with ambitious 15-year goals. Process improvement capabilities across multiple concurrent and competing priorities are critical for your success in this role. You will apply a general management perspective and a data-driven problem-solving approach, will be agile and able to apply the right frameworks, operating cadence, and business analysis & acumen to the business roadmap.

As such, you will be able to identify key risks, dependencies, and work with the requisite teams to put solutions in place that will achieve the product outcomes. You'll apply your business acumen and analytical mindset to separate signal from noise and provide sellers a dependable solution enabling them to win on our platform. You need to be skilled at engaging and communicating with executives across multiple domains (internal and external), as well as engaging at a detailed level across program management, operations, product, and tech.

• You are comfortable with multiple priorities and able to work in an ambiguous environment and in an uncharted space.
• You never stop innovating and enjoy solving problems.
• You use data to drive decisions and outcomes.
• You obsess over your customers and develop solutions that delight them.
• You are both a strategist and an operator skilled at developing a vision with achievable milestones and rolling up your sleeves to execute the work on your roadmap.
• You work with internal and external partners across both domestic and cross-border eCommerce supply chains and understand key metrics and actions that drive performance.
• You have excellent business writing and communication skills to engage with stakeholders and leadership at all levels, both internal and external.
• You engage at a detailed level across key stakeholders including product, strategy, and engineering.
• You are organized, disciplined, and can manage multiple projects simultaneously.
• You’re experienced with executing cross-functional projects without direct authority over the teams involved.

• Operating with Excellence:
  Develop strategies, manage and drive the 3P and Walmart networks to create…