Account Manager

The Account Manager will work closely with the Senior Account Managers and the Client to purchase and coordinate the manufacturing of project‑related material. The position will also be responsible for costing and purchasing, using approved Miller Zell practices and standards to ensure cost‑effective production of items required for each client/project.

Responsibilities associated with each position are a combination of organization‑wide and department specific standards. Competencies are evaluated initially during each employee’s Introductory Period using the on‑boarding plan and manager observations. Thereafter, competencies are assessed on an on‑going basis and formally documented annually using the Annual Performance Appraisal Form.

Whatever needs to be done is done. Accepting responsibility results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.

Always behave ethically and honestly in all of our actions. Upholding generally accepted social and ethical standards in job‑related activities and behaviors.

Everything that happens in the organization accrues to our own account. Achieving results through people by successful objective setting, performance review, motivation, delegation, teambuilding, commitment gains, and empowerment.

Everyone works together for a common goal. Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.

Actively and continuously gaining insight of strengths and weaknesses to identify the relevant areas that need further development (regarding skills and knowledge) and acting upon it.

Knowing the (internal and external) customer business needs and acting; accordingly, anticipating customer needs, and giving high priority to customer satisfaction and customer service.

Drawing correct and realistic conclusions and making timely decisions based on available information.

Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.

Shaping and expressing ideas and information in an effective manner.

Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Proposes courses of action that further the objectives, priorities and vision of the organization.

Reports To:

Sr. Account Manager or Director

Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.

This position requires a team‑oriented individual with strong interpersonal and organizational skills who can successfully manage multiple projects with extremely tight deadlines. Must possess effective time management and communication skills. Some print experience is required. Basic knowledge of inventory control is preferred.

• Negotiate and obtain quotes from vendors and prepare cost estimates.
• Establish and maintain effective working relationships with print vendors and internal print facilities.
• Work with graphic designers and vendors to determine the print substrates and production method that is best fit for the design intent and final use for each project.
• Seek out new vendors and qualify them for production capabilities, cost effectiveness and quality control.
• Attend and/or assist with press checks and installations when needed.
• Monitor costs and continually strive for cost reduction and increased profit margins.
• Prepare and…