Administrative Specialist, Disability Resources

North West Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas.

As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.

NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.

The Administrative Specialist, Disability Resources is responsible for researching and preparing special reports, examining and verifying documents, and performing general office duties. This position is governed by state and federal laws and agency/institution policy. The Administrative Assistant for Disability Resources is responsible to the Director for the effective and timely completion of administrative support duties for the Center. This position requires superior customer service with attention to the specialized needs and confidentiality requirements pertaining to the student population served by Disability Resources.

Broad working knowledge of other campus resources, offices, and units is also required.

• Welcome and assist all stakeholders and guests who contact the Center, accurately assessing their reason for visit and urgency status, and coordinating appropriate next-steps.
• Knowledge of and sensitivity to relevant compliance related issues and awareness of multicultural factors to ensure stakeholders and guests feel welcome, heard, and are receiving appropriate support.
• Make appointments and otherwise maintain calendars of Disability Resources staff.
• Take and appropriately respond to incoming inquiries (phone, text, and webform contacts); complete general requests for information, making referrals as appropriate.
• Maintain adequate office supplies. Complete, track, and maintain record of all department purchase requisitions and expenditures.
• Assist staff with maintaining confidential records.
• Assist staff in creation of reports, tracking, and other summary documents as needed.
• Support daily operations of the Center, performing related duties as required or assigned.
• Assist students with general campus resources guidance, as needed, including tabling events, outreach, and cross-campus collaborations with other campus partners.
• Assist staff in provision of golf cart services to facilitate student transportation needs.

Rate of Pay: $17.34 per Hour

Completed applications received by 1/26/2026 will be assured full consideration. Late Applications will be reviewed as necessary to fill the position.

• Associate’s degree from an accredited institution of higher education
• At least 2 years of customer service or administrative experience

• Bachelor's degree from an accredited institution of higher education

• Strong time management skills
• Knowledge of campus and community resources
• Ability to coordinate the activities of campus academic and/or social programs
• Ability to evaluate collected information and formulate into recommendations
• Ability to compile information into report form

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is:

Frequently:

• Manipulate items with fingers, including keyboarding
• Sitting
• Standing
• Walking

Constantly:

• Hearing
• Repetitive motion
• Talking

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

NWACC is an Equal Opportunity Employer, please see our EEO policy.