Strategic Solutions Executive - East Coast Territory

ACDI - Access Control Devices, Inc. | Full time

ACDI is a rapidly growing Professional Services Company that sells and supports dynamic print management, capture, electric vehicle charging, and cost‑recovery solutions to streamline office technology and the document lifecycle in a distributor‑reseller environment. We have channel distribution and development partnerships with many of the largest copier and printer manufacturers worldwide, including Samsung, Xerox, Sharp, Canon, Ricoh, Konica‑Minolta, Toshiba, Lexmark, and others.

From hardware payment solutions, proximity card readers, and EV charging stations to digital workflow automation, fleet management, and analytics software, ACDI’s extensive portfolio pairs seamlessly with its industry‑leading project coordination, installation, marketing, and sales expertise.

As we continually seek to develop progressive new solutions for our partners, we look to hire only the best and brightest. Hard work, commitment, and relationships have propelled ACDI to the status of the most respected partner in the dealer channel. If you covet an opportunity to be a part of a company with no limits, then we may be looking for someone like you!

The Strategic Solutions Executive (SSE) serves as the primary growth champion for assigned reseller partners. This role deepens long‑term relationships, drives revenue expansion through insight‑led engagement, and modernizes how ACDI delivers value across sales, service, and customer success.

• Act as the primary account champion for assigned reseller partners, ensuring clear, consistent, and proactive communication between ACDI and partner stakeholders.
• Develop and maintain deep, multi‑threaded relationships across partner sales, service, marketing, and leadership teams.
• Represent the voice of the partner internally, advocating for needs, opportunities, and strategic alignment.

• Identify account‑specific growth opportunities through data analysis, solution bundling, and operational insight.
• Drive expansion by aligning ACDI’s software and services portfolio to each partner’s business model and go‑to‑market strategy.
• Refresh long‑standing relationships by introducing new engagement models, programs, and vertical‑specific packaged offerings.
• Design and recommend sales programs while setting short‑ and long‑term sales targets within the assigned region.

• Lead quarterly and semi‑annual account and market reviews using data‑driven insights, with regular analysis of monthly partner reports.
• Analyze sales trends, pipeline health, adoption metrics, market share, and whitespace opportunities.
• Translate insights into clear, actionable growth recommendations for partners and internal stakeholders.

• Maintain deep knowledge of ACDI’s solution portfolio and competitive landscape.
• Coach partners on discovery, positioning, sales scripts, demos, and prospecting strategies.
• Coordinate training sessions, webinars, and enablement initiatives in collaboration with internal teams.
• Share outside market knowledge and best practices with internal sales and solutions teams.

• Support partner adoption of ACDI’s Customer Success methodology and platform (Churn Zero).
• Promote best practices in onboarding, adoption, renewals, and expansion.
• Measure success through partner engagement, capability development, and maturity.

• Maintain accurate opportunities, quotes, orders, and pipelines within Zoho CRM while providing relevant meeting notes to the CRM.
• Ensure a consistent, process‑driven quoting experience by establishing clear quoting parameters while collaborating with the quoting team to support partner needs.
• Ensure compliance with all ACDI policies, procedures, and processes.
• Onboard new regional and strategic accounts efficiently and consistently.

• Work closely with Sales, Marketing, Customer Success, Professional Services, Accounting, and other departments to support…