Eligibility Worker; Public Benefits Specialist Bilignual English

Position: Benefit & Eligibility Worker (Public Benefits Specialist) Bilignual English & Spanish Preferred

Initial Posting Date: 01/14/2026

Final date to receive applications: 01/29/2026

Agency: Department of Human Services

Salary Range: $4,409 - $5,842

Position Type: Employee

Position Title: Benefit & Eligibility Worker (Public Benefits Specialist) Bilignual English & Spanish Preferred

Job Description

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Are

you fluent in English and Spanish?

Our diverse communities' benefit from bilingual support. While not a requirement, preference will be given to candidates who possess this valuable skill.

Opportunity awaits!

Imagine being a guiding light for those in need. As a Benefit & Eligibility Worker (Public Benefit Specialist), you have an opportunity to embrace diversity, equity, inclusion, and respect as you build trust during difficult moments. Make a difference in people's lives while nurturing your career.

Summary of Duties

As a Benefits & Eligibility Worker, you will:

• Perform eligibility determinations, redeterminations, and periodic reviews.

• Conduct interviews with applicants applying for benefits.

• Communicate eligibility decisions to applicants.

• Provide person-centered services with a trauma-informed approach to identify needs.

• Be responsible for accurate and timely eligibility determinations across the state.

• Create a work environment where everyone feels welcomed, appreciated and valued.

• Participate in professional development opportunities and ongoing education of cultural awareness.

Minimum Qualifications

A valid driver's license and acceptable driving record are required for this position.

• One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR

• Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR

• An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR

• An equivalent combination of education, training, and experience relative to the class concept.

Essential Attributes

We are looking for candidates with:

• Experience reviewing documents and entering information into multiple systems with accuracy.

• Experience navigating multiple software programs and web-based platforms to cross reference or verify information.

• Experience explaining complex information verbally and in writing to diverse audiences in a culturally responsive manner.

• Experience prioritizing tasks and managing workloads to consistently meet deadlines in a fast paced, dynamic environment.

• Experience building trust-based relationships and adapting to changing priorities collaboratively as a team.

Preference will be given to candidates that are bilingual in Spanish and English.

Working Conditions

• The work schedule is 8 a.m. – 5 p.m., Monday – Friday PST.

• Work will be done on site and in-person at the Bend ODHS branch office
  .

• Contact with the public, including contact with Oregonians experiencing emotional and financial stress.

• Serve a diverse range of customers with compassion and professionalism through a trauma informed lens.

• May require sitting at a computer or telephone for prolonged periods of the workday.

• Occasional local travel may be required for community appointments that take place in participant homes, hospitals, and other public settings based on the participants’ needs.

Attention all candidates!

Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Your application materials are used to determine…